Urban Apparel Reviews

Name: Urban Apparel
Rating: 4.71

4.7 Rating 976 Reviews

94 %

of reviewers recommend Urban Apparel

4.7

Based on 976 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

07971916807

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Urban Apparel 5 star review on 4th November 2019

Tyler Wilkinson

Urban Apparel 5 star review on 14th October 2019

Anonymous // 01/01/2019

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“Great service, Items arrived as expected, good quality material. Overall a great place to buy from.”

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Posted 6 years ago

“Delivery and customer service excellent, product unfortunately not what we wanted. Refund processed within 2/3 days of posting item back. I would not hesitate ordering through urban apparel again.”

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Posted 6 years ago

“For the coat itself it would be 5* but I paid £5 for next day delivery but waited two days so would like a refund on the delivery. Thank you”

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Posted 6 years ago

Hi Natalie, Thank you for you review and we're glad you like the coat, i've looked into your order and can see that you ordered at 7pm on boxing day (26th December). Boxing day is a national public holiday and therefore there is no dispatch on this day, this is the same for all companies, therefore your order was sent out the next day on the 27th and delivered on time on the 28th, all dispatch and delivery information can be viewed on our delivery information page Thank you

Posted 6 years ago

“I brought this coat as was going amsterdam new years eve,so needed something warm this coat surpassed my expectations it was very warm and still comfortable and looks nice with different tops jumpers or shirt ect, very happy with this coat”

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Posted 6 years ago

“The item is of very good quality”

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Posted 6 years ago

“Delivered quicker than expected, very efficient”

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Posted 6 years ago

“Quick delivery, happy with the purchase, will use again”

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Posted 6 years ago

“Fantastic site to order from. It had the coat at a cheaper price than anyone else. Fast free delivery which should have been next day delivery but seeing as we ordered on Christmas eve it was delivered on the day after boxing day. We could track it too. Will definitely order from here again.”

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Posted 6 years ago

“Lovely coat, great quality but unfortunately I ordered the wrong size so am returning it for an exchange”

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Posted 6 years ago

“Easy to shop on the website and very fast delivery. No complaints at all!”

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Posted 6 years ago

“Lovely product , with a slight imperfection . Returned and replaced quickly and efficiently . Would use again”

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Posted 6 years ago

“Urban Apparel sell really nice and stylish jackets. I bought a Parka jacket from Urban Apparel last week and it came on time and the jacket is really nice. It came exactly as it looked online. I will deffo be buying more items from here soon and I have recommended Urban Apparel to others.”

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Posted 6 years ago

“I ordered the jacket and it arrived the next day. Really good service and good communication.”

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Posted 6 years ago

“Will deffo use again!”

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Posted 6 years ago

“My order arrived before the due date which was great as I only ordered just before Christmas and it arrived in good time ,”

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Posted 6 years ago

“great jeans and speedy delivery”

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Posted 6 years ago

“Super quick delivery, Lovely jacket but found sizing to be a issue however had no problems with returning the item and receiving a refund, would shop here again”

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Posted 6 years ago

“Really pleased with urban apparel. The website is easy to use, and delivery was super quick. I received a code for next day delivery just before Xmas and the item had been shipped within a couple of hours of purchase. I also Contacted urban apparel via Facebook chat to ask a couple of questions, which were answered within minutes. I will definitely order from here again, and I’m really happy with the experience.”

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Posted 6 years ago

“Great service and arrived on time”

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Posted 6 years ago

“Great quality ! Was a Christmas present and he absolutely loved it ! Would definitely order again !!”

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Posted 6 years ago

Urban Apparel is rated 4.7 based on 976 reviews