Urban Apparel Reviews

Name: Urban Apparel
Rating: 4.71

4.7 Rating 976 Reviews

94 %

of reviewers recommend Urban Apparel

4.7

Based on 976 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

07971916807

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Urban Apparel 5 star review on 4th November 2019

Tyler Wilkinson

Urban Apparel 5 star review on 14th October 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast dispatch! Great products! Thanks UA !”

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Posted 5 years ago

“Good delivery times and costs, got a good discount on my buy as well.”

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Posted 5 years ago

“Fast delivery. User friendly website to place an order. Will definitely buy more in the future.”

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Posted 5 years ago

“Love this cap from Fresh Ego Kid ! Excellent fast , tracked postage service, 5 Star.”

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Posted 5 years ago

“The Best”

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Posted 5 years ago

“Quick and simple, hat was red not pink”

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Posted 5 years ago

“Speedy service and great delivery. Would definitely purchase from here again!”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Very good and fast delivery”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“The webpage is very clear and makes quite simple to order anything you want, there are a lot of variety and good quality clothes. The shipment price outside UK could be cheaper like other similar web pages though,”

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Posted 5 years ago

“Urban Apparel were the only stockists of a specific hat I wanted!! Amazing service, and fantastically priced delivery. One of my favourite online retailers”

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Posted 5 years ago

“Over the moon with the product!!”

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Posted 5 years ago

“Great looking collections, heaps of choices, always the size I’m after. Royal Mail international is so slow! I haven’t received latest order to comment on current Order”

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Posted 5 years ago

“Service is excellent. Simple returns process. Would definitely shop again.”

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Posted 5 years ago

“Cap is sick delivery was quick keep it up lads”

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Posted 5 years ago

“I received the wrong Item unfortunately and immediately got in contact with the Urban Apparel customer service. Hopefully there will be a satisfying solution coming soon ;)”

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Posted 5 years ago

Hi, thank you for your review. Apologies the the wrong item was initially sent, it arrived back with us today and the correct item has been sent out to you :) thank you

Posted 5 years ago

“Brilliant cap, excellent detail - a real standout item. First time used UA. Very impressed. Quality items, competitively priced, prompt delivery. Big thumbs up!”

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Posted 5 years ago

“I ordered 2 Twinzz 3D mesh caps but when the box arrived there was only 1 cap inside. I sent an online enquiry regarding this which still hasn't been answered but also sent a DM which was replied to with an apology. I was sending both caps back anyway as they were adult size and I wanted children's sizes. I'm a bit miffed that I'm having to pay return postage as well as delivery charges especially when the order is not even complete. My parcel was delivered back to Urban Apparel yesterday (15th) so now awaiting confirmation of my refund”

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Posted 5 years ago

Hi Julie, thank you for taking the time to leave a review of your order. We did receive an online query from yourself however as you also sent a DM which we responded to there was no need to also follow up via email as we had already resolved the issue. We apologise that you only received one of the caps, you ordered two of the same caps and somehow this was missed during dispatch but we said we would get the other one straight out to you. Our policy is to offer free returns for any items that are faulty, as you were returning the cap due to ordering the wrong size this would not warrant a free return unfortunately, your refund has now been processed which is within the 24 hour standard processing period, thank you

Posted 5 years ago

“Cant fault the service outstanding!”

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Posted 5 years ago

Urban Apparel is rated 4.7 based on 976 reviews