Urban Apparel Reviews

Name: Urban Apparel
Rating: 4.71

4.7 Rating 976 Reviews

94 %

of reviewers recommend Urban Apparel

4.7

Based on 976 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

07971916807

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Urban Apparel 5 star review on 4th November 2019

Tyler Wilkinson

Urban Apparel 5 star review on 14th October 2019

Anonymous // 01/01/2019

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“My jeans had stains all down the inside, got in contact via email very quickly and of course I was just told about the tags, very disappointed. Contact me on ‭023 9259 3933‬ to sort it if possible.”

Helpful Report

Posted 6 years ago

Hi George, thank you for taking the time to leave us a review. Your jeans were delivered on the 6th June but you did not get in contact with us to notify us there was an issue until the 11th June 5 days later. If the tags had of remained in tact we could of course processed a return for you however as the jeans had been in your possession for 5 days and had all tags removed we cannot accept a return for a stain as this could've happened during wearing the item, as you had already stated you had also worn the jeans. Our products undergo strict quality control before sending, and clear staining on legs of the jeans would have been visible either during manufacturing, or at least before you removed the tags so that is why we could not accept a return on this occasion unfortunately, thank you

Posted 6 years ago

“Everything was spot on!”

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Posted 6 years ago

“They had the items I failed to find elsewhere on line”

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Posted 6 years ago

“As always a fantastic service and great quality clothing.”

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Posted 6 years ago

“They delivered what I ordered.....”

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Posted 6 years ago

“I purchased a pair of jeans that were too long.”

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Posted 6 years ago

“Brilliant online system aswell as fast delivery! I like how there using Klarna too so you don’t have to pay for your goods until your completely satisfied and have plenty of time to pay/return item. Very straight forward. Great company!”

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Posted 6 years ago

“Quality clothes and fast delivery”

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Posted 6 years ago

“Amazing customer service and will be shopping there again!!”

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Posted 6 years ago

“The jeans fit so well the thing i look for is jeans that are skinny at the ankle which is what comes with these jeans i purchased :D”

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Posted 6 years ago

“Easy to use”

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Posted 6 years ago

“Excellent product and fast delivery.”

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Posted 6 years ago

“Quick delivery time and good prices! Would highly recommend.”

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Posted 6 years ago

“The product was delivered on time”

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Posted 6 years ago

“Great items to buy love it!!!”

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Posted 6 years ago

“Express Delivery!”

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Posted 6 years ago

“Cheap & excellent clothing. Postage very quick & on time.”

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Posted 6 years ago

“Loving my 3 tee's I ordered. One was sent out in the wrong size but another was sent right away once I notified them of this. Great customer service!”

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Posted 6 years ago

“Delivery was very quick and easy to purchase”

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Posted 6 years ago

“Great choice of stock,great service and delivery”

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Posted 6 years ago

Urban Apparel is rated 4.7 based on 976 reviews