Urban Excess Reviews

Name: Urban Excess
Rating: 2.89

2.9 Rating 27 Reviews

48 %

of reviewers recommend Urban Excess

2.9

Based on 27 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

About Urban Excess:

Urban Excess stock a combination of branded and own sourced hats, belts, sunglasses, bags and accessories. The store stocks the largest online collection of beanie hats and offers great competitive prices!
Urban Excess is the only UK based online Urban/Streetwear retailer that specialises in accessories. The store offers great service, high conversion rates and cool brands such as Atticus, 55DSL, Dunlop, Gola and Jeepers Peepers!

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Email:

wholesale@urbanexcess.com

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Anonymous

Anonymous // 01/01/2019

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“Poor stock control systems in the warehouse, had a number of items ordered from them to be told later they were lost or out of stock. Beware.”

Helpful Report

Posted 7 years ago

“Pros - Great brands, 2day shipping. Cons - None existent customer service and horrible inventory management / fulfillment.”

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Posted 7 years ago

“The hat I bought is really good quality and the fit is perfect! Thank you very much! It was for my Husbands birthday, and he is delighted with it!”

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Posted 7 years ago

“The best way to review a store is what they do when something goes wrong. I ordered some shoes from Urban Excess but the wrong shoes were delivered next day. I rang up but they already knew that 2 orders were mixed up and had organised DPD to pick up the order from my house the next day. I didn't need to do anything and the correct order was delivered 2 days later. Staff were helpful on the phone and the mistake quickly sorted out so would shop with these again.”

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Posted 8 years ago

“Fast delivery, great products, friendly customer service. Highly recommended”

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Posted 9 years ago

“Great! Good quality and fast shipping.”

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Posted 9 years ago

“I purchased a pair of Grenson boots from Urban Excess - the boots were priced slightly below retail direct from Grenson. The boots delivered to me were not fit for sale - there were deep scratches on the sole, leather stretch marks (as if worn several times previously), dark marks on the leather - spots on the top and lines near the seams (almost blue), and the color of the boots wasn't even close to what was pictured on the site (and was uneven in parts). These appear to be used factory seconds that Urban Excess is selling as new. My lesson learned: DON'T SHOP AT URBAN EXCESS - what a rip-off.”

Helpful Report

Posted 9 years ago

Urban Excess is rated 2.9 based on 27 reviews