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Urban Natural Reviews

4.8 Rating 217 Reviews
94 %
of reviewers recommend Urban Natural
4.8
Based on 217 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Urban Natural Reviews
Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Urban Natural 5 star review on 16th August 2024
Ariana L
Urban Natural 5 star review on 13th May 2024
Danielle S
Urban Natural 5 star review on 13th May 2024
Danielle S
Urban Natural 5 star review on 12th April 2024
Danielle S
Urban Natural 5 star review on 12th April 2024
Danielle S
Urban Natural 5 star review on 12th April 2024
Danielle S
Urban Natural 5 star review on 12th April 2024
Danielle S
12
Anonymous
Anonymous  // 01/01/2019
I ordered a custom Cisco Brothers coffee table, and could not have been more pleased with the level of service I received from Urban Natural Home. All communication was quick, friendly and transparent. When a delivery issue came up, which was not under their control, they went above and beyond to fix the problem. I recommend Urban Natural Home highly for their product knowledge and excellent customer service.
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Posted 4 years ago
Customer service on my order was efficient and highly professional. Not only that, the quality of the chair I ordered was second to none. Wouldn't hesitate to order from Urban Natural again!
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Posted 4 years ago
We found the perfect small sofa-bed at Urban Natural. It is chic, incredibly comfortable, both as a sofa and as a double bed; and it is simple and quick to open for sleep and close for sitting. The delivery service was impeccable, and we could not be happier with our purchase.
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Posted 4 years ago
Great service - they really want to get it right! If you’re looking for a new mattress, and traditional mattresses aren’t cutting it for you, Urban Natural is a great way to go!
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Posted 4 years ago
A+ customer service. The owner Ali was hands on to make sure I was satisfied with my purchase. Highly recommended.
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Posted 4 years ago
Easy to communicate with and work with, even from out of state!
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Posted 4 years ago
Ali is extremely knowledgeable and always there to work with you and make sure you are a satisfied customer. The customer service is exactly what you would expect from a high end store, nothing short of excellent. The furniture is exceptionally beautiful, heirloom quality. I have purchased several pieces and have been so pleased with every aspect of my experience.
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Posted 4 years ago
It was worth the drive from Doylestown PA to Urban Natural--and that should say it all (because it was quite a drive). Additionally, the showroom and the help of the owner in making clever decisions and offering a good price were invaluable experiences. Quality, one of a kind furniture at reasonable prices with a helpful staff. Would love to come again. By the way, we made great decisions, and love our beautiful furniture.
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Posted 4 years ago
We purchased an ambrosia maple live edge table and 8 beautiful chairs. We love it all. We receive many compliments on our lovely set.
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Posted 4 years ago
Very pleased with my American Leather sectional. Great experience with Bruce and Ali. Looking forward to ordering a few more pieces in the future.
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Posted 4 years ago
I bought some amazing chairs not only were they comfortable but wear extremely well. The Salesman was a great help in selecting a practical but beautiful rug for our lifestyle.
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Posted 4 years ago
After our first purchase a couple of years ago, I have come back to Urban Natural for a sleeper sofa, mattresses, & dining room furniture. Everything we purchase from Urban Natural has arrived just as pictured. Investing in quality furniture has made our house a home. We recommend Urban Natural to all of our friends; they carry the best-made furniture!
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Posted 4 years ago
Great customer service and awesome selection of sustainable furniture!
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Posted 4 years ago
We purchased solid wood counter height stools from Urban Natural. Not only are they comfortable you can tell they are quality made and will last a lifetime. We look forward to shopping at Urban Natural again!
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Posted 4 years ago
Great experience from beginning to end. Ali was more than patient and accommodating in helping us pick out and customize our sectional. Other purchases have been just as pleasant. Thanks again Ali!
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Posted 4 years ago
You guys are the best! We love our couch, bed, dresser and other various furniture from Urban Natural. Wish we had a bigger place so that we had a better excuse to shop with you more often. We look forward to seeing you again soon!
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Posted 4 years ago
Nothing but a consistent outstanding experience with Urban Natural in every regard. Always felt more like a valued friend and not just a customer. Quality of merchandise has been consistently excellent for all we have purchased. Help in designing furniture all the way through delivery could not be better. My highest recommendation.
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Posted 4 years ago
Urban Natural is rated 4.8 based on 217 reviews