Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.76

4.8 Rating 220 Reviews

94 %

of reviewers recommend Urban Natural

4.8

Based on 220 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Urban Natural 5 star review on 16th August 2024

Ariana L

Urban Natural 5 star review on 13th May 2024

Danielle S

Urban Natural 5 star review on 12th April 2024

Danielle S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful furniture. Fair pricing. Long lead time.”

Helpful Report

Posted 1 year ago

“I've bought three sofas, a big comfy chair, and bed. I love all of it. Ali helped me buy all these items, he's great at what he does, and I'm a happy customer.”

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Posted 1 year ago

“Great service. Excellent product.”

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Posted 1 year ago

“I love my Hayden couch, it's worth the money. I got their green technology on the inside, too. Ali is always great to work with, customer service is stellar. I've bought other furniture, big ticket items, from Urban Natural, and love it all!”

Urban Natural 5 star review on 15th November 2023

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Posted 1 year ago

“Great customer service and immaculate delivery. Will be shopping at Urban Natural again.”

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Posted 1 year ago

“The company promised delivery in 3 months but it took 4. Secondly, I kept asking about a delivery date and kept getting the run around. The delivery company was also unaware of when delivery would occur and no one seem to know anything.”

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Posted 1 year ago

“We couldn't love our pull-out sofa more. It is beyond comfortable and looks amazing in the room. So easy to pull out and is a million times better than any other pull-out bed out there. Delivery was super easy and the staff at the store was excellent!”

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Posted 1 year ago

“I am a first time purchaser from Urban Natural, and the customer service experience was fantastic. I ordered multiple samples of fabrics, had furniture renderings made, and spent many hours trying to decide on the perfect swivel chairs and sofa. Joshua helped hold my hand through all the decision making, and made the whole process so easy. I would definitely recommend using Urban Natural for comfortable, beautiful, toxin free furniture that is made in the USA! I am very happy with the experience!”

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Posted 1 year ago

“We love our new Euro compact sleeper sofa. It arrived within 3 weeks of ordering...and we live in a remote location! Excellent white glove delivery. Fabulous customer service at UN...knowledgeable representative answered the phone and cleared all my questions. I highly recommend this company...exceeded my expectations!”

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Posted 1 year ago

“Full of beautiful things and helpful staff. A delightful place to browse or purchase quality, sustainably made pieces”

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Posted 1 year ago

“Love them and all their products”

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Posted 1 year ago

“Excellent can't be beat”

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Posted 1 year ago

“This site is fantabulous! They have furniture styles I have never even seen before. I now have a much broader experience of what is out there. This makes my decorating plans both easier and harder. Easier because their selection is just amazing. Harder because I like it ALL.”

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Posted 1 year ago

“It’s the third time I bought a table from you and I got to say everything went well. I was glad to get the table on sale You have a good quality of furniture but it’s a little costley but you get what you pay for”

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Posted 1 year ago

“Desks are great, but the delivery people did not deliver white glove service (as we paid for) and the stands shipped with the desk were not the ones ordered.”

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Posted 1 year ago

“I was able to take advantage of their moving sale to buy a beautiful floor sample Cisco Home sectional sofa. The team was helpful in addressing a slight bend in one of the metal legs before the sofa was delivered. The delivery was fast and on time, and the sofa was perfect!`”

Urban Natural 5 star review on 26th July 2023

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Posted 1 year ago

“Exactly the eco-friendly and chic pair of ottomans I’d wanted, at a price that made sense”

Urban Natural 5 star review on 20th July 2023

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Posted 1 year ago

“Fast delivery service.”

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Posted 1 year ago

“The mattress was delivered on time. It's a pleasure to sleep on it. Got rid of my backpain.”

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Posted 1 year ago

“I appreciate the customer support. Outstanding, I had a problem with American Leather and liked how UN went to bat for me!”

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Posted 1 year ago

Urban Natural is rated 4.8 based on 220 reviews