Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.73

4.7 Rating 226 Reviews

93 %

of reviewers recommend Urban Natural

4.7

Based on 226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great communication, great delivery as per usual.”

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Posted 1 year ago

“The quality of item is good. I think Urban Natural products are priced too high though.”

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Posted 1 year ago

“I read all reviews before ordering with this company….. everything good you read about thus business is true! Great products, customer service! Thank you!”

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Posted 1 year ago

“Appreciate the high quality of materials that Urban Natural uses in their products”

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Posted 1 year ago

“Y'all are an endless help to us and have done so much for our house in terms of comfort, style, and functionality. We will always look to Urban Natural first for our home furnishing needs.”

Urban Natural 5 star review on 7th January 2024

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Posted 1 year ago

“Beautiful furniture. Fair pricing. Long lead time.”

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Posted 1 year ago

“I've bought three sofas, a big comfy chair, and bed. I love all of it. Ali helped me buy all these items, he's great at what he does, and I'm a happy customer.”

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Posted 1 year ago

“Great service. Excellent product.”

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Posted 1 year ago

“I love my Hayden couch, it's worth the money. I got their green technology on the inside, too. Ali is always great to work with, customer service is stellar. I've bought other furniture, big ticket items, from Urban Natural, and love it all!”

Urban Natural 5 star review on 15th November 2023

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Posted 1 year ago

“Great customer service and immaculate delivery. Will be shopping at Urban Natural again.”

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Posted 1 year ago

“The company promised delivery in 3 months but it took 4. Secondly, I kept asking about a delivery date and kept getting the run around. The delivery company was also unaware of when delivery would occur and no one seem to know anything.”

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Posted 1 year ago

“We couldn't love our pull-out sofa more. It is beyond comfortable and looks amazing in the room. So easy to pull out and is a million times better than any other pull-out bed out there. Delivery was super easy and the staff at the store was excellent!”

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Posted 1 year ago

“I am a first time purchaser from Urban Natural, and the customer service experience was fantastic. I ordered multiple samples of fabrics, had furniture renderings made, and spent many hours trying to decide on the perfect swivel chairs and sofa. Joshua helped hold my hand through all the decision making, and made the whole process so easy. I would definitely recommend using Urban Natural for comfortable, beautiful, toxin free furniture that is made in the USA! I am very happy with the experience!”

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Posted 1 year ago

“We love our new Euro compact sleeper sofa. It arrived within 3 weeks of ordering...and we live in a remote location! Excellent white glove delivery. Fabulous customer service at UN...knowledgeable representative answered the phone and cleared all my questions. I highly recommend this company...exceeded my expectations!”

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Posted 1 year ago

“Full of beautiful things and helpful staff. A delightful place to browse or purchase quality, sustainably made pieces”

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Posted 1 year ago

“Love them and all their products”

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Posted 1 year ago

“Excellent can't be beat”

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Posted 1 year ago

“This site is fantabulous! They have furniture styles I have never even seen before. I now have a much broader experience of what is out there. This makes my decorating plans both easier and harder. Easier because their selection is just amazing. Harder because I like it ALL.”

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Posted 1 year ago

“It’s the third time I bought a table from you and I got to say everything went well. I was glad to get the table on sale You have a good quality of furniture but it’s a little costley but you get what you pay for”

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Posted 1 year ago

“Desks are great, but the delivery people did not deliver white glove service (as we paid for) and the stands shipped with the desk were not the ones ordered.”

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Posted 1 year ago

Urban Natural is rated 4.7 based on 226 reviews