Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.77

4.8 Rating 217 Reviews

94 %

of reviewers recommend Urban Natural

4.8

Based on 217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Urban Natural 5 star review on 16th August 2024

Ariana L

Urban Natural 5 star review on 13th May 2024

Danielle S

Urban Natural 5 star review on 12th April 2024

Danielle S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some years ago we bought a recliner from Urban Natural . We were very happy with it till now when we really came to know its value . My husband had an accident and fractured several bones . He couldn't lie on a real bed .The only rest he could get was on this recliner . It has helped us in our time of need . Big thanks to Urban Natural for having sold us this amazing recliner that is not only a pretty piece of furniture but also the closest in comfort to a real bed .”

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Posted 6 months ago

“Beautiful store and incredibly helpful staff!”

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Posted 7 months ago

“We couldn't be happier with everything that we have bought from Urban Natural. Everyone there is so nice and helpful.”

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Posted 7 months ago

“We love our Cisco sofa. Very helpful service - not pushy. excellent delivery.”

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Posted 7 months ago

“Beautiful, high quality furniture at fair prices. Great customer service. Design assistance is a nice touch. I would rate at four and half stars (half stars aren't an option) as the time to fulfill & deliver my order was long (take advantage of quick ship items if you can).”

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Posted 8 months ago

“I'm incredibly pleased with my purchases at Urban Natural. They are handsome, functional, durable and made with sustainable, beautiful materials. The delivery went incredibly smoothly, too. Highly recommend!”

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Posted 8 months ago

“I have only just discovered Urban Natural however it is a wonderful company which takes the utmost pride in customer satisfaction. Fast and safe shipping of pieces, a beautiful selection online to choose from, and really great prices. I am a huge fan and supporter of Urban Natural and cannot wait to shop there again in the future for all of my furniture needs!!”

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Posted 8 months ago

“Very nice selection of product. Had an issue with a piece and the customer service was excellent. They couldn't have been more accommodating in fixing the problem with the manufacturer and being proactive in resolving.”

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Posted 9 months ago

“Always such a pleasure to work with the reps. The products are beyond beautiful.”

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Posted 9 months ago

“This business seems to be well organized. Ordering on the website was straight forward. And this store has a lot of beautiful furniture and decor!”

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Posted 10 months ago

“Helpful, responsive customer service. Great product mix and great sales!”

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Posted 10 months ago

“Great service, great communication, great delivery as per usual.”

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Posted 10 months ago

“The quality of item is good. I think Urban Natural products are priced too high though.”

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Posted 10 months ago

“I read all reviews before ordering with this company….. everything good you read about thus business is true! Great products, customer service! Thank you!”

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Posted 10 months ago

“Appreciate the high quality of materials that Urban Natural uses in their products”

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Posted 10 months ago

“Y'all are an endless help to us and have done so much for our house in terms of comfort, style, and functionality. We will always look to Urban Natural first for our home furnishing needs.”

Urban Natural 5 star review on 7th January 2024

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Posted 11 months ago

“Beautiful furniture. Fair pricing. Long lead time.”

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Posted 11 months ago

“I've bought three sofas, a big comfy chair, and bed. I love all of it. Ali helped me buy all these items, he's great at what he does, and I'm a happy customer.”

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Posted 11 months ago

“Great service. Excellent product.”

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Posted 1 year ago

“I love my Hayden couch, it's worth the money. I got their green technology on the inside, too. Ali is always great to work with, customer service is stellar. I've bought other furniture, big ticket items, from Urban Natural, and love it all!”

Urban Natural 5 star review on 15th November 2023

Helpful Report

Posted 1 year ago

Urban Natural is rated 4.8 based on 217 reviews