Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.73

4.7 Rating 226 Reviews

93 %

of reviewers recommend Urban Natural

4.7

Based on 226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service and attention to detail is outstanding!”

Urban Natural 5 star review on 3rd April 2022

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Posted 3 years ago

“I love Urban Natural; it is my go to place for furniture. The quality is excellent and the sales team is top notch. All the products are made with integrity and are of wonderful quality.”

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Posted 3 years ago

“We purchased a sofa because from Urban Natural Home. Our adult children sleep on it when they visit. We have slept on one in their home. It is very comfortable, whether closed for seating or open for sleeping. The delivery of the sofa went very smoothly. The delivery people were very respectful if our home and property. I highly recommend Urban Natural Home and their products for quality and professionalism. The sofa-bed arrived when promised.”

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Posted 3 years ago

“Love my latex pillow and mattress!”

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Posted 3 years ago

“Great products and customer service.”

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Posted 3 years ago

“Urban Natural is one of the few stores remaining that has old-fashioned customer service. They were very helpful with fabric/leather samples, answered my questions before placing an order, and followed through with the delivery of our furniture. We are very pleased!”

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Posted 3 years ago

“We bought a dining room table and chairs, a queen-sized bed and night tables a d couldn’t be happier with the quality of the furniture and the service that Ali provided. He was so helpful and available to address any questions and requests.”

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Posted 3 years ago

“Urban Natural is THE BEST for superior quality items, excellent customer service and the smoothest process from ordering to delivery. I have my beautiful sofa and ottoman, delivered today, and I could not be happier. The Urban Natural crew is so helpful and cheerful. I look forward to filling my home with more Urban Natural!”

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Posted 3 years ago

“Urban Natural home was delightful to work with in ordering a couch where we were providing the fabric. The gunner couch design was the permit fit for our needs. There was a small problem with not enough fill in the back pillows...once we identified the problem, they made adjustments to meet our expectations. I would give them 5 stars for quality and service.”

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Posted 3 years ago

“Great shopping experience. Good communication regarding questions I had. Easy to work with on delivery schedule. High quality furniture. You can purchase with confidence from Urban Natural.”

Urban Natural 5 star review on 17th September 2021

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Posted 3 years ago

“I cannot imagine buying furniture from anyone else. Ali carries beautiful, very high quality furniture. And not only is Ali extremely knowledgeable, he also gives excellent customer service.”

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Posted 3 years ago

“Thank you for all of your input and guidance. Your time and wisdom are greatly appreciated!”

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Posted 3 years ago

“Incredible serivce Great selection”

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Posted 3 years ago

“A great company with exceptional products. Cristin was very helpful throughout my purchase and delivery experience.”

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Posted 3 years ago

“Ali and Christin were great at every turn and could not have been more helpful in answering our long list of questions, including in-depth inquiries regarding all materials, sources and manufacturing processes. They were extremely knowledgeable and happily reached out to manufacturers when they didn't and the perfect blend of personable and professional! When a problem arose, Ali responded immediately to correct the issue. Thank you, Ali and Christin, and we love our new Berkley Madison mattress and pillows! We just wish we new about Urban Natural before we bought our new sofa last year.”

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Posted 3 years ago

“With the pandemic in full swing, we took a chance and ordered a beautiful bedroom set from Urban Natural. I was a little apprehensive because the pictures were beautiful but I couldn't feel the quality of the wood or the upholstery. Delivery took several months because of the closures and manufacturing slow down from COVID, but it was well worth the wait. The furniture exceeded our expectations and we couldn't be happier with the set. Ali was very helpful through out the process...from ordering through delivery. I will definitely purchase from Urban Natural again!”

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Posted 3 years ago

“Working with Ali at Urban Natural was a wonderful experience. He went out of his way to make sure what I was looking for was exactly what I ordered. My expectations were met, and my family is enjoying the beautiful and comfortable sectional. Thank you Ali for all of your help. I love your style.”

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Posted 4 years ago

“I'm happy that I discovered Urban Natural when I did - I was looking for a new dining room table and ended up with a gorgeous hardwood table from Copeland. Ali and his team really know their products and were happy to help answer all of my questions.”

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Posted 4 years ago

“I loved shopping at Urban Natural for our new Cisco Brothers Sectional. I ordered free swatches and worked with an experienced designer from Urban Natural to build my dream custom sectional.”

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Posted 4 years ago

“I ordered a coffee table from Urban Natural and had a great experience. I received regular updates on when to expect my table and the White Glove Delivery Service was outstanding!”

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Posted 4 years ago

Urban Natural is rated 4.7 based on 226 reviews