Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.73

4.7 Rating 226 Reviews

93 %

of reviewers recommend Urban Natural

4.7

Based on 226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Urban Natural 5 star review on 19th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After much searching, I ordered an American Leather (mine is fabric, though, that’s the brand) from Urban Natural, sight unseen. I did the whole transaction by phone with Ali. He was extremely helpful and friendly throughout the process from the sale through the delivery. Oh, and they also offered me the best price. Highly recommend Urban Natural!”

Helpful Report

Posted 4 years ago

“I am so happy with my “green” sofa. Ali, at Urban Natural helped me decide on the options for my beautiful sofa. It is lovely, and I recommend Urban Natural to anyone who wants a custom sofa. My last sofa, which I bought from a well-known furniture store, was a disaster. The fabric began to change color within six months of purchase. And then I developed an extreme allergic reaction to the sofa. Most likely, the fabric dye.”

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Posted 4 years ago

“Best purchase I've made! I LOVE our Cisco bros sofa, it's perfect”

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Posted 4 years ago

“I have been working with Urban Natural for over 2 years and have slowly been furnishing my home from their thoughtfully curated collection. Ali puts a lot of thought into helping me select pieces that will fit my space and aesthetic, and makes the entire process really effortless. He also stands behind every piece - he has longstanding relationships with the manufacturers and I do feel like this furniture will last me a lifetime. I keep going back because I love everything I’ve bought from the store, and it’s really a pleasure working with Ali.”

Helpful Report

Posted 4 years ago

“Urban Natural always keep their customers' orders up to date. The custom made items were also finished before the projected time. Much appreciated.”

Helpful Report

Posted 4 years ago

“I have purchased a number of things from Urban Natural and could not be happier. I purchased two gorgeous beds, a book shelf in cherry wood for my office, an oak buffet, and oxygen pillows. The service is amazing. The owner and staff took so much time to go over options with me and never pressured me to buy. I typically returned several times before picking out what I wanted and the owner and his staff were always patient and helpful. The quality of the furniture is outstanding. It is solid wood and non-toxic material in their sofas and chairs and mattresses. There is no store that comes close to Urban Natural in quality and in offering green organic alternatives. I cannot recommend them enough as the go to for anyone's next furniture purchase!!!!!!”

Helpful Report

Posted 4 years ago

“The decor and quality of the wood furnishings & upholstered pieces has good lines & finishes. Beautiful woods. Mechanisms work well & the owner and his sales rep are not only helpful but take the time to stay in touch if you are postponing your order or require servicing afterwards as we required.”

Helpful Report

Posted 4 years ago

“We had a great experience buying a live edge dining room table from Urban Home. Ali was wonderful to work with and knowledgeable about all the products. He was able to help us customize the size of our table to fit our small space in order to maximize seating. When we are ready to purchase our new bed, this will be our go-to place.”

Helpful Report

Posted 4 years ago

“I moved to New Jersey with no furniture for my bedroom. When I found Urban Natural, it was easy to book an appointment for a private viewing of the showroom. Ali, the owner, took me through all my options for mattresses, bed frames, side tables, lamps, decor - as I was in the market for a top to bottom bedroom furnishing. The best part about my visit to the Urban Natural showroom was that he made it a pressure free and comfortable shopping experience. After I decided on my pieces (beautiful and modern wood bedroom set and a mattress), Ali was attentive and followed up with me to ensure the delivery was seamless. I highly recommend Urban Natural as a trusted small business that truly cares about their customers' needs! Cheers!”

Helpful Report

Posted 4 years ago

“Urban Natural is a wonderful local business. I recently purchased a sleeper sofa and a leather recliner, and my family has purchased mattresses, bookshelves, and a ottoman. We are so happy with all of our purchases and know they will last us for several years. We are regular customers because Ali is so knowledgable of all the products and it feels good to support a business that upholds quality above all else. Highly recommend Urban Natural as the place to go to invest in unique pieces for your home!”

Helpful Report

Posted 4 years ago

“I was received warmly and given great advise for all of my visits and purchasers”

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Posted 4 years ago

“Love supporting a furniture company that carries so many high quality American made products. Ali Qari went above and beyond to help us select our organic natural mattress which proved to be the best choice. It was a pleasure to work with someone who is not pushy, just sincerely guiding us in a professional and knowledgeable way. Highly recommend team Urban Natural”

Helpful Report

Posted 4 years ago

“Urban Natural rescued us when the furniture store we originally bought a bed headboard and frame from informed us that they no longer were working with the furniture company that made it and we wanted the side bed tables for the set. Urban Natural was easy to work with and we had our side bed tables quickly.”

Helpful Report

Posted 4 years ago

“My husband and I bought 2 full size couches from Ali at Urban Home. I don’t think we could have received better guidance or advice in helping us make our choice. Ali never rushed or pressured us. Once we ordered the couches he told us when they would be delivered and like clockwork they arrived. He followed up with us and made sure all went well. I will definitely make all future furniture purchases from him and Urban Home.”

Helpful Report

Posted 4 years ago

“I bought a gorgeous cherry mid-century dining table and chairs and a dazzling deep orange French patio table from Urban Natural and am thrilled with them. The online, customer service, and delivery were flawless and the prices were good, even a bit lower than others. The quality of the pieces is top notch. It was a pleasure to find just what I was looking for.”

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Posted 4 years ago

“Have bought multiple mattresses from Urban Natural Home and each time was a smooth and professional experience. Overall products are of highest quality without compromise on their natural attributes. Have genuinely appreciated the design savvy and well-curated selection. Will be back again.”

Helpful Report

Posted 4 years ago

“I have bought four bedroom sets (Copeland beds and night tables) from Urban Natural Home and the experience was always the best. Ali Qari is very helpful, offers a good price and the service (white glove delivery)is top notch. All of this from 3,000 miles away in California.Highly recommended. Ruth W.”

Helpful Report

Posted 4 years ago

“Urban Natural handles unique, well made, handcrafted furniture that I have enjoyed having in my home. Over the years I have purchased a beautiful maple bed handcrafted in Vermont and, the pride of my furniture collection, a live edge, cherry dining table. Ali Quari of Urban Natural was very helpful and patient in working with me to design the semi-custom table. His knowledge of the products that he represents along with his attention to detail and easy going, enthusiastic attitude enabled a beautiful piece of furniture to be created. The showroom is easy to browse in and lends itself to letting one's design juices flow.”

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Posted 4 years ago

“Customer service is terrific”

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Posted 4 years ago

“Had a good experience purchasing a Cisco Brothers chair.”

Helpful Report

Posted 4 years ago

Urban Natural is rated 4.7 based on 226 reviews