Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.76

4.8 Rating 221 Reviews

94 %

of reviewers recommend Urban Natural

4.8

Based on 221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Urban Natural 5 star review on 16th August 2024

Ariana L

Urban Natural 5 star review on 13th May 2024

Danielle S

Urban Natural 5 star review on 12th April 2024

Danielle S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend! I've purchased many pieces from Urban Natural over the years and Ali always takes the time to find exactly what I need. He knows the manufacturers and the quality of everything has been outstanding.”

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Posted 4 years ago

“I love being able to shop at Urban Natural and not be worried about low quality or toxic furniture. Keep up the great work!”

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Posted 4 years ago

“Great costumer service and products!”

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Posted 4 years ago

“Very satisfactory experience. High-quality service and great selection of products.”

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Posted 4 years ago

“I bought my mattress from Urban Natural Home and it feels great. Ali helped me find the perfect option and I like that it's all-natural.”

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Posted 4 years ago

“Great customer service and nice selection of natural furniture. Would recommend.”

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Posted 4 years ago

“Purchased a Cisco Brothers chair online and was in contact with Ali until the chair arrived. I am very happy with the chair and appreciate the communication.”

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Posted 4 years ago

“Super helpful staff and well-curated showroom. Highly recommend.”

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Posted 4 years ago

“Very happy with my experience from ordering online to their White Glove Delivery service.”

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Posted 4 years ago

“I really love the furniture in this store, and Ali helped us design and purchase two beautiful pieces (in the SOHO design) for our dining room.”

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Posted 4 years ago

“Nice people to deal with. I like how they send swatches and are very knowledgeable about materials. Our bed looks great. Very happy with it.”

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Posted 4 years ago

“I found Ali to be very helpful and a pleasure to work with . Des Wisniski”

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Posted 4 years ago

“This is where I get all my furniture! High quality / great value for money.”

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Posted 4 years ago

“Exellent service!”

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Posted 4 years ago

“I loved my Copeland Furniture. The quality was amazing and the Service Received from Urban Natural was absolutely amazing!”

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Posted 4 years ago

“The store has beautiful furniture and wonderful customer service. We are very happy with our dining room set and look forward to being customers again in the future. Every step of this big purchase from shopping to delivery was first rate. Thank you Urban Natural for being a part of our every day table gatherings!”

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Posted 4 years ago

“Extremely displeased, which is unfortunate because PREVIOUS experiences with this company have been outstanding! This last order, although uncomplicated has taken well over 3 months and counting! In MY opinion, this is NOT the way to treat a returning EXCELLENT customer!”

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Posted 4 years ago

Hi, I do apologize your bed has been taking longer than expected. All our furniture is made in the USA by skilled craftsmen. With both the COVID-19 outbreak, coupled with unprecedented demand, all our workshops are experiencing unforeseen delays. We would love nothing more than to get your bed to you as quickly as possible, but unfortunately our hands are tied. If there is anything else we can do for you, please contact me at ali@urbannatural.com or call me at 201-330-1212.

Posted 4 years ago

“So glad to find a natural furniture store. Love there nontoxic pillows and mattress we got.”

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Posted 4 years ago

“We have purchased bedroom, kitchen and family room furniture from Urban Natural. Each time the buying process has been fun as the staff is so friendly and knowledgeable. But what matters even more is that the products last because they are so well made. We love this store!”

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Posted 4 years ago

“My family purchased a floor model Copeland Audrey Extension Dining Table and also placed an order through Urban Natural Home with Copeland for six chairs and a bench. Everything was great--service including delivery was stupendous and the quality of the product from Copeland is beautifully amazing! The professionalism at Urban Natural Home is unmatched. As long as I live in the greater Tri-state (NY/NJ/CT) area, I WILL do business with them again.”

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Posted 4 years ago

Urban Natural is rated 4.8 based on 221 reviews