Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.73

4.7 Rating 226 Reviews

93 %

of reviewers recommend Urban Natural

4.7

Based on 226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Desks are great, but the delivery people did not deliver white glove service (as we paid for) and the stands shipped with the desk were not the ones ordered.”

Helpful Report

Posted 1 year ago

“Hoping to actually get our order. We ordered 2 sofas in July 2021 and the ETA is March 2022. And they’re holding our money because we paid in full not realizing it would take this long. Not happy so far.”

Helpful Report

Posted 3 years ago

Hi Beth, Thank you for your feedback. Because of supply chain issues, raw material delays, and labor issues, Cisco Home's production lead times have been extended to approximately 36-40 weeks for every order. I know long lead times are frustrating for you, we are equally frustrated and wish we could get your sofas to you ASAP. I can assure you, you will get your furniture, but we cannot control the manufacturer's supply chain. If you'd like to discuss this further and your options for your order, you may call us at 201-330-1212. Kind regards, Ali

Posted 3 years ago

Urban Natural is rated 4.7 based on 226 reviews