Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.77

4.8 Rating 600 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 25th October 2024

Kristy T

Urban Road 5 star review on 3rd October 2024

Gina M

Urban Road 5 star review on 28th September 2024

Bec M

Urban Road 5 star review on 26th September 2024

Danika S

Urban Road 5 star review on 25th September 2024

Angela D

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not received my item yet ,dispatch dec22 now its jan16 .”

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Posted 1 year ago

“bought a set of book stands and really loved the colour, quality and appearance. Very happy with this product.”

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Posted 1 year ago

“Excellent quality. Couldn’t have asked for better. Packed extremely well”

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Posted 1 year ago

“Delighted with our purchases Arrived early before Christmas”

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Posted 1 year ago

“We are very happy with the products received. Whilst we have been unlucky in receiving damage to goods ordered on 2 occasions, the service & rectification we have received from Urban Road has been outstanding. We appreciate the damage occurs in transit and not in the hands of Urban Road who are reliant on their couriers.”

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Posted 1 year ago

“Still have not received my picture and have had no communication to help me understand the delay”

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Posted 1 year ago

“Excellent products and service!”

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Posted 1 year ago

“This is my second canvas from Urban Road love them.”

Urban Road 5 star review on 7th January 2023

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Posted 1 year ago

“Amazing service and product. Really please with the care taken during delivery and the updates received.”

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Posted 1 year ago

“Fastest turn around for printing on demand, in the Australian Market. The wholesale department is fantastic. So responsive & helpful - thank you Lara. I wish all wholesale suppliers were like youj.”

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Posted 1 year ago

“Quality products. Easy to navigate site with lots of variety.”

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Posted 2 years ago

“Amazing quality and amazing service . I purchased 2 gorgeous prints . Will be purchasing more from urban road . Highly recommend them 💖”

Urban Road 5 star review on 30th July 2022

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Posted 2 years ago

“Super fast delivery, beautiful cushions…cannot fault except the size of the box 📦 twice as big as what it needed to be , otherwise perfect transaction, thank you”

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Posted 2 years ago

“Excellent Service”

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Posted 2 years ago

“Urban Road are always excellent to deal with. Great product, service and prompt with their delivery. I would always try and use their products as a first choice.”

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Posted 2 years ago

“Shipping was fast - loved that. I like how you show the prints in several ways on your site.”

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Posted 2 years ago

“Loved my first purchase but the second didn’t got so well I purchased the sofas for my business and needed 2 - waited for the second one to be in stock, then waited for it to arrive only to be told it was mistakenly sold to me and received a refund . so now I will have 2 completely different pieces of furniture for my business - not ideal.”

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Posted 2 years ago

“Wonderful customer service. My recent cushion purchase had a couple of faults. When I contacted Urban Road they were very helpful and organised a replacement that arrived so quickly. I definately wouldn't hesitate to shop with them again.”

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Posted 2 years ago

Hi Lisa, Thank you so much for your feedback, it was my pleasure to assist and so glad we could get it sorted for you! -Joanne, UR Team.

Posted 2 years ago

“I only bought a sample but now very excited to buy my wallpaper. Any interaction I have had has been super professional”

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Posted 2 years ago

Hi Sarah, Thank you so much for the feedback, we can't wait for you to have your wallpaper up so you can see its full beauty! -Joanne, UR Team.

Posted 2 years ago

“Customer service (Joanne Troy) was exceptional, and helpful beyond anything I have experienced.”

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Posted 2 years ago

Thank you so much it is my pleasure, always happy to help!! -Joanne, UR Team.

Posted 2 years ago

Urban Road is rated 4.8 based on 600 reviews