Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.77

4.8 Rating 600 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 25th October 2024

Kristy T

Urban Road 5 star review on 3rd October 2024

Gina M

Urban Road 5 star review on 28th September 2024

Bec M

Urban Road 5 star review on 26th September 2024

Danika S

Urban Road 5 star review on 25th September 2024

Angela D

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication, quick timely and easy delivery. Awesome unique products for that something special.”

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Posted 1 year ago

Hi Jemma, Thank you for your feedback! So glad to hear you are happy with your new purchase!

Posted 1 year ago

“Quick service”

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Posted 1 year ago

Hi Zina, We are glad to hear! Thank you!

Posted 1 year ago

“Great customer service. My order arrived and wasn't right. Company sent replacement product straight away.”

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Posted 1 year ago

Hi Tanya, Thank you for your feedback we appreciate it! Happy to hear we could resolve the issue for you.

Posted 1 year ago

“Artwork is amazing quality. Well packaged and great communication”

Urban Road 5 star review on 25th April 2023

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Posted 1 year ago

Hi Illona, Thank you so much for your feedback! The artwork looks perfect there. We are so glad to hear you are happy.

Posted 1 year ago

“Really disappointed with the quality of the print”

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Posted 1 year ago

Hi There, We are so sorry to hear you are not happy. Please reach out to our customer service team at info@urbanroad.com.au and we can help resolve this for you.

Posted 1 year ago

“Love my pictures and how quickly they arrived”

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Posted 1 year ago

“Lovely product, wonderful service.”

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Posted 1 year ago

Thank you so much for your feedback!

Posted 1 year ago

“Fantastic product and great customer service”

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Posted 1 year ago

Hi Mirna, Thank you for your feedback! We are so glad to hear!

Posted 1 year ago

“The artwork arrived on time and came carefully packaged. I was impressed with the quality of the print, and the size fits perfectly into an existing picture frame that I had. The customer service was outstanding. I would recommend them and wouldn't hesitate to use them again.”

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Posted 1 year ago

Thank you so much for your kind feedback! We are so happy to hear you are loving your new artwork. Glad we could assist.

Posted 1 year ago

“Great service, website and process all great. Very happy with qaulity of print. Packaging for delivery was excellent, without any damage.”

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Posted 1 year ago

Hi Craig, Thank you for your kind feedback! We are glad to hear you are happy with your new artwork!

Posted 1 year ago

“excellent response to emails. Quality is good and fair for the price you pay. Asked invoice without the cost ad I was listened.”

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Posted 1 year ago

Hi Daniele, Thank you for your feedback. We are so glad to hear.

Posted 1 year ago

“The art I purchased is just beautiful. I purchased it on behalf of a woman I support who has a disability. She is moving to a new home and we wanted to have a piece of art the reflected her heritage and culture. She was also born on Wiradjuri land, so the Bila piece was just perfect. Please pass on our thanks to the artist Amanda Hinkelmann, and let her know her artistry and talent is both admired and appreciated. Thankyou.”

Urban Road 5 star review on 19th March 2023

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Posted 1 year ago

Thank you so much for your feedback! We are so happy to hear you love it! It looks great!

Posted 1 year ago

“Overall a good experience. I'm very pleased with the piece of art that I purchased.”

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Posted 1 year ago

Hi John, Thank you for your feedback! We are so happy to hear you are loving your artwork.

Posted 1 year ago

“pleasure to do business with them. Good quality and arrived in good time.”

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Posted 1 year ago

Hi Patricia, Thank you so much for your feedback!

Posted 1 year ago

“Easy to use website, great ordering process, amazing quality, wide range of products, fantastic prices and incentives for wholesalers and above and beyond service from Lara. 10/10, what more can you ask for?!”

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Posted 1 year ago

Thank you so much for your feedback Jannah. We will be sure to pass this on to Lara!

Posted 1 year ago

“Ordered a set of three cushions and they turned up quickly. However one of the zippers was not working properly. It was pickup and a new one delivered within days the service was outstanding. A very happy customer. Kim”

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Posted 1 year ago

Thank you for your feedback Kim. So glad we could sort this promptly for you!

Posted 1 year ago

“Excellent quality artwork and service!”

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Posted 1 year ago

“Great quality and variety art work, have never been dissapointed, exceptional customer service.”

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Posted 1 year ago

Thank you for your feedback Nellina! We are so happy to hear!

Posted 1 year ago

“Good customer service, very keen to help answer my questions, you need to reevaluate the courier company you are using. My canvas was delivered to somebody else.”

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Posted 1 year ago

“Very happy with service at Urban Road. Original item was faulty and the replacement process was faultless. Thank you”

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Posted 1 year ago

Thank you for your feedback Samantha, happy to assist you and glad we could resolve this for you!

Posted 1 year ago

Urban Road is rated 4.8 based on 600 reviews