Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.77

4.8 Rating 613 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 613 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 18th April 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. They were able to customise the artwork to a much larger size and ensure the quality of the print was retained. Really helpful friendly and fast delivery.”

Urban Road 5 star review on 13th June 2023

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Posted 1 year ago

Hi Veronica, Thank you for your lovely feedback! We are so happy to hear we could customise this for you to suit your space. It looks incredible!

Posted 1 year ago

“Very happy with the pieces we ordered.”

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Posted 1 year ago

Thank you very much for your 5 star review of Urban Road, Charlotte! We really appreciate your loyalty, and we're so glad to hear that you were very happy with the pieces you ordered. It's customers like you that make Urban Road so successful.

Posted 1 year ago

“The light we received was completely different to what was on the website. Whilst offered a partial refund, it was very disappointing”

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Posted 1 year ago

Thank you so much for taking the time to share your experience with us. We are sorry to hear about the disappointment with the light you received being different to what was advertised on the website. We truly appreciate constructive feedback as it helps us to improve our product and service.

Posted 1 year ago

“Love my cushion, it’s a fabulous product. The service fantastic and delivery quick. I have no problem recommending this company. 💕”

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Posted 1 year ago

Thank you for your feedback Pamela, We are glad to hear you are happy!

Posted 1 year ago

“Great products and customer service! Thank you”

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Posted 1 year ago

Thank you for your kind feedback!

Posted 1 year ago

“Very happy with purchases. Would buy again..”

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Posted 1 year ago

Hi Margaret, Thank you so much for your feedback!

Posted 1 year ago

“Love my art! And great service 👍🏻”

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Posted 1 year ago

“great customer service”

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Posted 1 year ago

“I had a tough time choosing a print because there are so many stunning ones on the website but I am happy to say I am 100% happy with my choice. The quality and colours are amazing!”

Urban Road 5 star review on 22nd May 2023

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Posted 1 year ago

Hi Yvette, We are so happy to hear this! thank you so much for your feedback.

Posted 1 year ago

“Love our canvas art. Fast delivery”

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Posted 1 year ago

Hi Roulla, Thank you for your feedback! That is great to hear :)

Posted 1 year ago

“The joining work on the framework was a little scuffed and I had to touch them up with a black pen.”

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Posted 1 year ago

“Great quality products.”

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Posted 1 year ago

Hi There, Thank you so much for you kind feedback!

Posted 1 year ago

“Amazing quality I have purchased 4 prints now from you and very happy 😊”

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Posted 1 year ago

HI Daniella, We are so happy to hear this! Thank you for your kind feedback

Posted 1 year ago

“Great communication, quick timely and easy delivery. Awesome unique products for that something special.”

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Posted 1 year ago

Hi Jemma, Thank you for your feedback! So glad to hear you are happy with your new purchase!

Posted 1 year ago

“Quick service”

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Posted 1 year ago

Hi Zina, We are glad to hear! Thank you!

Posted 1 year ago

“Great customer service. My order arrived and wasn't right. Company sent replacement product straight away.”

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Posted 1 year ago

Hi Tanya, Thank you for your feedback we appreciate it! Happy to hear we could resolve the issue for you.

Posted 1 year ago

“Artwork is amazing quality. Well packaged and great communication”

Urban Road 5 star review on 25th April 2023

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Posted 2 years ago

Hi Illona, Thank you so much for your feedback! The artwork looks perfect there. We are so glad to hear you are happy.

Posted 1 year ago

“Really disappointed with the quality of the print”

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Posted 2 years ago

Hi There, We are so sorry to hear you are not happy. Please reach out to our customer service team at info@urbanroad.com.au and we can help resolve this for you.

Posted 2 years ago

“Love my pictures and how quickly they arrived”

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Posted 2 years ago

“Lovely product, wonderful service.”

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Posted 2 years ago

Thank you so much for your feedback!

Posted 2 years ago

Urban Road is rated 4.8 based on 613 reviews