Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.77

4.8 Rating 615 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 615 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 26th April 2025

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always beautiful quality, reasonably priced and efficient shipping”

Helpful Report

Posted 3 years ago

Hi Wendy, We appreciate you taking the time to let us know, thanks so much! -Joanne, UR Team.

Posted 3 years ago

“Ordered my "Go Wild" print in the 30% off sale. Urban Road kept in frequent touch with me and to my delight the print arrived a full week before the due date. The print exceeded my expectations, the colours really glow. Hung it the same day in my bedroom - couldn't wait for Christmas.”

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Posted 3 years ago

Hi Teresa, That is wonderful news, thank you soo much for your feedback! I don't blame you for not waiting until Christmas to hang your beautiful print. -Joanne, UR Team.

Posted 3 years ago

“The service I have had from Joanne has been second to none. Joanne has helped me with all my stupid questions and made my several purchases easy and smooth.”

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Posted 3 years ago

Thank you so much Karen, it's been my absolute pleasure! There's no such thing as a stupid question ;) - Joanne.

Posted 3 years ago

“Very good website and easy ordering process. Delivery was quick.”

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Posted 3 years ago

Hi Lynne, Thanks so much for your feedback, it is appreciated! -Joanne, UR Team.

Posted 3 years ago

“I love your products but I wish I could go direct to urban road as a retailer. This agency model is an absolute pain in the bum. I would much prefer to be able to order online directly through urban road.”

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Posted 3 years ago

Hi Kristie, Thank you for letting us know, glad to hear that you love our products and I have passed your feedback onto the team regarding ordering. -Joanne, UR Team.

Posted 3 years ago

“very happy with your speedy delivery of the quality print.”

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Posted 3 years ago

“Great company to deal with. Very happy with the product/”

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Posted 3 years ago

Hi Stacey, Thank you so much, it's our pleasure and glad you love our products :)

Posted 3 years ago

“Beautiful print and fast delivery. Very happy.”

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Posted 3 years ago

Thank you Claire, we're happy when you're happy! -Joanne, UR Team.

Posted 3 years ago

“Fantastic service. Highly recommended”

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Posted 3 years ago

Thank you So much Andrew! -Joanne, UR Team.

Posted 3 years ago

“Super efficient service, quality product, well packaged.”

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Posted 3 years ago

Hi Keryn, Thank you so much, we appreciate the feedback! -Joanne, UR Team.

Posted 3 years ago

“Efficient, easy to use, product what I expected. Thank you”

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Posted 3 years ago

Thank you vee! -Joanne, UR team.

Posted 3 years ago

“Love the range at Urban Road. There always a big hit in our display homes❤️ @onstagepropertystyling”

Urban Road 5 star review on 4th December 2021

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Posted 3 years ago

Hi May, Thank you so much for sharing, LOVE everything about this space you have created- very well done! -Joanne, UR Team.

Posted 3 years ago

“Purchase was delivered promptly and was packaged securely to prevent damage Product is exactly as described and displayed Im very happy with my canvas print”

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Posted 3 years ago

Hi Elizabeth, We are so glad to hear that you are happy with your canvas and appreciate your feedback! -Joanne, UR Team.

Posted 3 years ago

“Delivered well. Big canvas to remote regional location.”

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Posted 3 years ago

Hi Fiona, Glad to hear, thank you for the feedback! -Joanne, UR Team.

Posted 3 years ago

“I purchased a new artwork from Urban Road and we absolutely love it... We highly recommend Urban Road ....”

Urban Road 5 star review on 3rd December 2021

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Posted 3 years ago

Hi Karen, Thank you so much, what a beautiful choice you've made- looks AMAZING! -Joanne, UR Team.

Posted 3 years ago

“Lovely Painting, exactly like advertised. Dispatched from warehouse very promptly”

Urban Road 5 star review on 27th November 2021

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Posted 3 years ago

Hi Justine, Thank you so much for sharing, that is absolutely stunning, what a beautiful space!-Joanne, UR Team.

Posted 3 years ago

“The product was great quality but the customer service outstanding. The courier had damaged our item beyond repair twice and Urban Road were so quick to arrange a replacement both times with excellent service and follow up.”

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Posted 3 years ago

Thank you so much for your feedback, that is so wonderful to hear and much appreciated! -Joanne, UR Team.

Posted 3 years ago

“Great service, picture arrived promptly in excellent condition.”

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Posted 3 years ago

Lovely to hear that you are happy, thanks so much!-Joanne, UR Team.

Posted 3 years ago

“Quick delivery, excellent quality”

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Posted 3 years ago

Thank you very much! -Joanne, UR Team.

Posted 3 years ago

“Amazing quality art, have purchased 6 pieces from there now and the quality it always excellent”

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Posted 3 years ago

Hi Amanda, Thank you so much for your lovely feedback, we love your loyalty to us! -Joanne, UR team.

Posted 3 years ago

Urban Road is rated 4.8 based on 615 reviews