Login
Start Free Trial Are you a business?? Click Here

Urban Road Reviews

4.8 Rating 602 Reviews
94 %
of reviewers recommend Urban Road
4.8
Based on 602 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Urban Road Reviews

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

Write Your review

Anonymous
Anonymous  // 01/01/2019
The prints are beautifully framed and look fantastic hung on the wall together. They are an eye catching pair of prints. Thank you
Helpful Report
Posted 8 months ago
Thank you for your wonderful review! We are thrilled to hear that you are pleased with the beautifully framed prints and how fantastic they look on your wall. It's great to know they make such an eye-catching pair. We appreciate your support!
Posted 6 months ago
This company has amazing customer service! An extra thank you to Maree for your help. Definitely recommend using them.
Helpful Report
Posted 8 months ago
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service. Maree will be especially pleased to know that her assistance made a difference. Your recommendation means a lot to us.
Posted 6 months ago
Amazing customer service and beautiful product
Helpful Report
Posted 8 months ago
Thank you for your kind words! We are delighted to hear that you enjoyed our customer service and are pleased with the product. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Posted 6 months ago
Love Urban Road's products, purchasing online was easy and the products are as good if not better in person. Quick shipping.
Helpful Report
Posted 8 months ago
Thank you for your glowing review! We're delighted to hear that you love Urban Road's products and that your online shopping experience was smooth. It's fantastic to know that the products met or exceeded your expectations in person, and we're glad to have provided quick shipping. If you ever need anything else or have further feedback, feel free to reach out. We appreciate your support!
Posted 8 months ago
I'm really happy with both the framed and the canvas print that I ordered - excellent quality with nice sturdy frames. I needed to make contact after ordering and I got an immediate and satisfactory response. Will definitely order from here again and have already recommended to others.
Helpful Report
Posted 8 months ago
Thank you for your feedback! We're delighted that you're happy with both the framed and canvas prints, and that you found them to be of excellent quality. Providing prompt and satisfactory responses to our customers is a top priority for us. We truly appreciate your recommendation and hope to serve you again in the future!
Posted 8 months ago
Purchasing through the website was easy. Selecting the different frames and finishes was great. Staff was great
Helpful Report
Posted 8 months ago
Thank you for your feedback! We're glad to hear that you found purchasing through our website easy and that selecting different frames and finishes was a great experience for you. Our staff works hard to ensure customer satisfaction, so we're pleased to hear that you had a positive interaction with them. If you ever need assistance or have further feedback, please feel free to reach out. We appreciate your support!
Posted 8 months ago
I have ordered a print, which can’t be framed without an additional expense of using a mat board around it as the print is too close to the edge of the paper. I have contacted Urban road for a feedback and all the response I received was asking why I used an external framer instead of ordering it already framed.
Helpful Report
Posted 8 months ago
Thank you for sharing your feedback with us. We've noticed that our customer care team is currently in communication with you regarding your order to ensure we find a suitable resolution. Upon reviewing our initial response to you, it appears that our inquiry may have been misunderstood as seeking feedback solely for our own knowledge. We sincerely apologise if this was the case and for any confusion it may have caused. Your satisfaction is our top priority, and we genuinely appreciate the opportunity to address any concerns you may have. Thank you for taking the time to share your feedback with us, and please rest assured that we are committed to providing you with the best possible service experience.
Posted 8 months ago
This is being hung is a set with 2 other prints in a kids activity area, and it is just perfect. Luv
Urban Road 5 star review on 5th April 2024
Helpful Report
Posted 8 months ago
Great photos, fast delivery
Helpful Report
Posted 8 months ago
I got a pair of canvas prints framed and they are stunning on the white wall in the lounge room.
Helpful Report
Posted 8 months ago
I cannot fault my experience with Urban Road. The customer service was brilliant, and I have a very happy client!
Helpful Report
Posted 8 months ago
Totally impressed with the quality of the product. Have highly recommended your site to many friends.
Helpful Report
Posted 9 months ago
Wonderful, extremely helpful will continue to shop with them
Helpful Report
Posted 9 months ago
Great selection to choose from, my artwork was delivered in a timely manner in perfect condition. It is quite a large print, but looks fantastic. Extremely well printed and framed.
Helpful Report
Posted 9 months ago
Thank you for your feedback! We're thrilled to hear that you enjoyed our selection and that your artwork arrived promptly and in perfect condition. It's fantastic to know that the large print looks fantastic and that you're pleased with the quality of the printing and framing. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your beautiful artwork!
Posted 9 months ago
True to colour and suits my room perfectly
Helpful Report
Posted 9 months ago
Thank you for your feedback! We're thrilled to hear that the artwork is true to color and suits your room perfectly. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. Enjoy your beautifully coordinated room!
Posted 9 months ago
I purchased a denim blue cotton throw 200cm x130cm which is just right for summer on a single bed. Urban Road were very professional to deal with, the transaction was hassle free with great communication. I would recommend to future buyers.
Helpful Report
Posted 9 months ago
Thank you for your kind words! We're thrilled to hear that you're pleased with the denim blue cotton throw and that it's just right for summer. We appreciate your positive feedback on our professionalism, hassle-free transaction, and great communication. Your recommendation means a lot to us. If you ever need more cozy additions or have any questions, feel free to reach out. Enjoy your throw!
Posted 9 months ago
Fantastic service, great quality! Highly recommend.
Helpful Report
Posted 10 months ago
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our service and found our quality to be fantastic. Your recommendation means a lot to us. If you ever need more assistance or have further feedback, feel free to reach out. We appreciate your support!
Posted 9 months ago
The best website experience for art purchase. Large choice which can be filtered easily. Great choice of frames. Easy transaction process and the art arrives safely packaged in excellent condition. This is my third purchase and my go to site that I highly recommend to all my friends.
Helpful Report
Posted 10 months ago
Thank you for your glowing feedback! We're delighted to be your go-to site for art purchases. Your recommendation means a lot to us. If there's anything else you need in the future, feel free to reach out. Enjoy your art collection!
Posted 10 months ago
Whole processs from ordering to delivery was great
Urban Road 5 star review on 31st January 2024
Helpful Report
Posted 10 months ago
Thank you for your positive feedback! We're thrilled to hear that your experience from ordering to delivery was great. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Enjoy your purchase!
Posted 10 months ago
Arrived within disclosed timeframe and was well packaged and great quality.
Helpful Report
Posted 10 months ago
We're delighted to hear that your order arrived within the disclosed timeframe, and you found it well packaged with great quality. Thank you for sharing your positive experience! If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. Enjoy your purchase!
Posted 10 months ago
Urban Road is rated 4.8 based on 602 reviews