Retro Lounge UK Ltd Reviews

Name: Retro Lounge UK Ltd
Address: Unit 67 Heming Road, The Washford Industrial Estate, Redditch
Rating: 4.71

4.7 Rating 1,174 Reviews

93 %

of reviewers recommend Retro Lounge UK Ltd

4.7

Based on 1,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email

Visit Website

Phone:

07714750133

Email:

admin@retroloungeuk.com

Location:

Unit 67 Heming Road, The Washford Industrial Estate
Redditch
B98 0EA

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Retro Lounge UK Ltd 3 star review on 9th July 2021

Lynn Shanks

Retro Lounge UK Ltd 4 star review on 2nd July 2021

Hannah Diskin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service, and fast delivery!”

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Posted 5 years ago

“Great shop, full of amazing things you never thought you needed.”

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Posted 5 years ago

“Products arrived quickly and were perfect for what we wanted.”

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Posted 5 years ago

“Very fast delivery, perfect condition when received, and all for a great price. Thank you.”

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Posted 5 years ago

“Super speedy delivery, huge variety of gifts and an all round great experience. I have told other people about Urban Gifts and I will definitely use them again.”

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Posted 5 years ago

“Great example of good customer service when receiving a faulty item.I would purchase from urban gifts again as have full confidence that I would be treated fairly whatever the situation.”

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Posted 5 years ago

“Loved my black bathbombs 😍 thankyou”

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Posted 5 years ago

“Llama light came slightly damaged as did the metal models. Delivery was fast although useless if you work as delivery service won't allow to put in a safe place. Customer service contacted me very quickly and resolved my issues. Refunding me on the llama light and sending out a replacement tank. Very pleasant to deal with, they went out of their way to make sure this was resolved without me even asking.”

Helpful Report

Posted 5 years ago

Hi Megan, I'm very sorry that your items have arrived damaged. I have arranged for one of our customer service team to contact you ASAP. Best wishes, Kate Parry Customer Service Team

Posted 5 years ago

“Easy transaction and quick delivery”

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Posted 5 years ago

“Fast delivery and great quality products, will be using again.”

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Posted 5 years ago

“Buying for a Star Wars enthusiasts. When I saw his face, just seeing the box as it was Andrew Ainsworth was worth every penny. Great fast delivery and an amazing item. I have a very happy work colleague.”

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Posted 5 years ago

“Great range of products and quick delivery!”

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Posted 5 years ago

“Quick delivery and good product!”

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Posted 5 years ago

“I ordered 3 items. 2 are just as they looked on the website, amazing and very happy with them. The last was meant to be a reindeer shaped ring holder and I got sent a rabbit. Not great.”

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Posted 5 years ago

“Arrived promptly! Thank you.”

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Posted 5 years ago

“Good product as described. Arrived on time and well packaged”

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Posted 5 years ago

“Unusual gifts for every day use. Love this site”

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Posted 5 years ago

“great service and products. Can only recommend”

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Posted 5 years ago

“I paid for next day delivery and my order took several days to arrive.”

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Posted 5 years ago

Hi Melissa, I am very sorry that you experienced a delay in your parcel being delivered, I have now contacted our carrier to investigate this matter. Due to the parcel not arriving the next day as paid for, I have also refunded the additional postage you paid with your order. If you require any further assistance, please get in touch. Best wishes Ben Urban Gifts Customer Support Team

Posted 5 years ago

“Himalayan Salt Shot glasses arrived promptly - all as described. (They are surprisingly larger than I thought).”

Helpful Report

Posted 5 years ago

Retro Lounge UK Ltd is rated 4.7 based on 1,174 reviews