Retro Lounge UK Ltd Reviews

Name: Retro Lounge UK Ltd
Address: Unit 67 Heming Road, The Washford Industrial Estate, Redditch
Rating: 4.71

4.7 Rating 1,174 Reviews

93 %

of reviewers recommend Retro Lounge UK Ltd

4.7

Based on 1,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email

Visit Website

Phone:

07714750133

Email:

admin@retroloungeuk.com

Location:

Unit 67 Heming Road, The Washford Industrial Estate
Redditch
B98 0EA

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Retro Lounge UK Ltd 3 star review on 9th July 2021

Lynn Shanks

Retro Lounge UK Ltd 4 star review on 2nd July 2021

Hannah Diskin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service ...”

Helpful Report

Posted 4 years ago

“Delivered on time but the item was broken”

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Posted 4 years ago

“Quick delivery and goods were well packaged and came as described. Lots of fun had with the game we bought.”

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Posted 4 years ago

“Very pleased with my items Speedy delivery Would recommend”

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Posted 4 years ago

“Donut socks are brilliant. Are a gift so not yet seen by person. Really quick delivery and great item”

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Posted 4 years ago

“Great website great support really fun puzzles”

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Posted 4 years ago

“Excellent service, free delivery and came quickly”

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Posted 4 years ago

“Great company”

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Posted 4 years ago

“Good quick delivery, product is slightly darker than it appears online; the colours aren’t as bright. However happy with purchase and happy with quick dispatch”

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Posted 4 years ago

“Great products, fast delivery and excellent customer service”

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Posted 4 years ago

“Easy to order, reasonable pricing and quick delivery. The person who received the gift loved it.”

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Posted 4 years ago

“Really lovely item! Arrived quickly and in perfect condition, would definitely recommend Urban Gifts to anyone!”

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Posted 4 years ago

“Brilliant ,really pleased with the sloths and the fast delivery”

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Posted 4 years ago

“My vinyl record case came quickly, safely and is sturdy and will protect my records and allow me to purchase a few more to fill it up.”

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Posted 4 years ago

“The cards have been bought for use with home exercise and are perfect.”

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Posted 4 years ago

“This is not what was ordered. I am so disappointed as I ordered a vinyl record storage case. I have emailed you and requested an immediate refund and will return these unwanted good to you as soon as I can given the circumstances. Not sure what made you change the order or is this a lost leader scam..either way totally disappointed and dissatisfied.”

Helpful Report

Posted 4 years ago

Hi I'm very sorry that this has happened. We have arranged for the correct item to be despatched after our conversation and this should arrive tomorrow. I understand that this is very frustrating but hopefully, this will resolve the matter now. Thank you for your understanding. Best wishes, Kate Urban Gifts Support team

Posted 4 years ago

“Hasn't arrived yet”

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Posted 4 years ago

Hi I'm very sorry to hear that your parcel hasn't arrived yet. Our standard international shipping can take up to 14 working days. I have checked the tracking on this, and it is due to arrive by the end of today. I have arranged for a member of our customer support team to reach out to you with the tracking details. Best wishes Kate Urban gifts

Posted 4 years ago

“Got what I ordered on time, lived products etc”

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Posted 4 years ago

“Great unusual gifts extra fast delivery”

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Posted 4 years ago

“I have sent you a recent email to advise that Royal Mail had returned your product without delivering. No reason was given. I have frequented you re-deliver as a preferred option or issue a refund please. I look forward to your soonest response. Many thanks. Susan Kinnimont”

Helpful Report

Posted 4 years ago

Hi Susan, Thanks for getting in touch. I can confirm that a member of our customer service team has responded to your message and the reason that Royal Mail have returned this to us is due to an incomplete delivery address. Many Thank Ben Urban Gifts Customer Service Team

Posted 4 years ago

Retro Lounge UK Ltd is rated 4.7 based on 1,174 reviews