Urban Shed Concepts Reviews

Name: Urban Shed Concepts
Address: 310, South 43rd Avenue, Phoenix
Rating: 4.88

4.9 Rating 236 Reviews

97 %

of reviewers recommend Urban Shed Concepts

Company Reviews

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Metrics

4.9

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

(602) 455-1571

Location:

310, South 43rd Avenue
Phoenix
85009

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a great experience and the delivery was something to see! Thus far, everything about our new shed (Dumbo) has exceeded our expectations! Whenever I'm in the "doghouse;" this is where I'll be!”

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Posted 2 years ago

So glad you had a great experience, hope you get to enjoy "dumbo" for many years :)

Posted 2 years ago

“Overall build was good quality. The minor details which kept it from 5 stars were nails inside in several spots which weren’t driven fully (exposed greater than 1/2” and the door closure wasn’t smooth. Sticking and rubbing against the other door. Another touch for future builds would be the addition of door hooks to hold the doors fully open.”

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Posted 2 years ago

Sam, Thank you for your follow up- we did give you a call and offer to come and repair your building but you declined and said overall you were happy with the building. We do always strive to make sure all of our customers are satisfied with our shed because quality is very important to us. We are sorry you had some issues but want to make sure you know we are here if you change your mind!

Posted 2 years ago

“This year (2022) I have had various contractors doing a bad job at my place, the only bright light in all this were the Urban Shedd people. Super responsive on phone/text, finished the job ahead of the schedule, and delivered a beautiful-looking shed exactly as I imagined. I loved the level of customization that I was able to do on their website. I would be working with them again in the future for another shed.”

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Posted 2 years ago

Anoop, we are so glad we could be the bright spot in your home projects! It was a pleasure working with you!

Posted 2 years ago

“They were great they listened n paid atention to my thoughts n did what i wanted alot better than tough shed”

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Posted 2 years ago

We are so glad you got the shed you wanted :) Thanks for the review!

Posted 2 years ago

“My experience with Urban shed Concepts was awesome! I highly recommend them!”

Urban Shed Concepts 5 star review on 26th July 2022

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Posted 2 years ago

Thanks so much for the review, the shed looks great in your yard!

Posted 2 years ago

“Great service and delivery!”

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Posted 2 years ago

Thanks for the review! We hope you love your shed!

Posted 2 years ago

“Good communication and fast service”

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Posted 2 years ago

Thanks so much for the review! We hope you love your shed!

Posted 2 years ago

“Our first face to face encounter with Urban Shed (especially sales rep Tom) here in Phoenix convinced us that we would purchase a shed from the company. Tom gets the credit for his salesmanship. On delivery day there were some questions about crane length (and some worrisome moments) but all went okay and we are very pleased with our shed.”

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Posted 2 years ago

We ae so glad Tom made you feel comfortable with the process and you enjoy your shed!

Posted 2 years ago

“It’s a quality product. The company was very easy to do business with and very professional. Delivered in a short time period and exactly where we wanted it. No surprises. No problems. Easy to do business with”

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Posted 2 years ago

We are so glad you had a great experience!

Posted 2 years ago

“Great customer service!”

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Posted 2 years ago

Thank you for the review!

Posted 2 years ago

“Urban Shed builds an amazing product. The service level is also best available. Very happy made the decision to have them build my 12 x 10 x 7 shed.”

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Posted 2 years ago

Thomas, Thanks so much for the review, we hope you love your shed for many years to come!

Posted 2 years ago

“From the first phone call to delivery staff was outstanding. Very helpful and great customer service”

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Posted 2 years ago

We are so glad you had a great experience!

Posted 2 years ago

“My shed is beautiful I love it, and you’re guy’s we’re awesome very professional, and the workmanship was top notch. They even left me touch up paint, thank you very much”

Urban Shed Concepts 5 star review on 13th April 2022

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Posted 2 years ago

Your shed looks so great in your backyard! Thanks for the great review!

Posted 2 years ago

“For me, the purchase of a shed from Urban Sheds was relatively easy and simple. Tom, Allex and Ivan were quite helpful and coorperative. The shed I bought was well constructed and delivery went well. Ivan made sure the shed was where I wanted it and placed square to the site.”

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Posted 2 years ago

Thanks for the great review, we are so glad the process was easy from start to finish!

Posted 2 years ago

“The online design tool is a huge plus, the people were friendly and helpful every step of the way, and the turnaround time between ordering and delivery was only about 2 weeks. What really impressed me, though, was how seriously they stand by their product. The first shed had some quality control issues that I wasn't happy with. As soon as they found out I wasn't happy, they immediately offered to replace the entire shed. I didn't ask for this, they volunteered to do it themselves. The replacement shed is much better and I am far happier now.”

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Posted 2 years ago

We are so sorry that the shed is not as expected, we pride ourselves on quality and this does not meet our level of quality. These issues should not have slipped through the cracks and we appreciate you bringing this to our attention. We would really like to make this right for you- please email us at info@urbanshedconcepts.com and we will get this resolved immediately.

Posted 2 years ago

“Love our shed. Very professional. Quoted correctly. Good follow up. Good quality. Delivered and completed as promised. Would use them again! Highly recommend. No surprises and no problems.”

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Posted 2 years ago

Traci, We are so glad you had a great experience from start to finish! Hope you enjoy your shed!

Posted 2 years ago

“Dayton and Ivan did super job.”

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Posted 2 years ago

We are so glad you had a great experience with our staff!

Posted 2 years ago

“Very satisfied with the service and quality of work. The team was able to make a field adjustment to make the shed fit perfectly.”

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Posted 2 years ago

We are so glad you like your shed and had a great experience!

Posted 2 years ago

“We are very happy with our 6 by 12 shed. It is well constructed with an add-on solar-powered fan and light. The delivery crew had to use a crane and "mule" to place it over our block wall. They did a great job in a very challenging location.”

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Posted 3 years ago

Yayyy! We hope you enjoy your shed for years to come!!

Posted 3 years ago

“I can’t say enough good about my experience with Urban Shed Concepts. From start to finish, Dayton worked with me to make certain I received exactly what I wanted and need. The install crew was on time, efficient and completed the building in just a few hours. Amazing experience. Thank you Dayton and the entire crew. Terri L”

Urban Shed Concepts 5 star review on 8th November 2021

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Posted 3 years ago

We loved working with you too! So glad you had such a great experience

Posted 3 years ago

Urban Shed Concepts is rated 4.9 based on 236 reviews