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UroTuning Reviews

4.7 Rating 15,095 Reviews
92 %
of reviewers recommend UroTuning
4.7
Based on 15,095 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
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Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

I love urotuning, I have spent close to 10k on my mk4 and 70% of that has been through this company, recently I have had some issues that are making my car undrivable and support has been taking 1-2 weeks to respond instead of the usual 1-3 days, I purchased ebc s4 brake kit for my gli, what arrived was a kit for possibly a wrx or something else, wrong color, not vented, single rotor and wrong offset yet the box matched online order number for my GLI. This was almost 3 weeks ago now and my brakes are now squeaking they have gotten so bad, I hope this issue is resolved because I really do love working with urotuning.
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Posted 10 months ago
20 bucks off, and free shipping that was only 2 days.
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Posted 10 months ago
Parts showed up on time and with stickers.
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Posted 10 months ago
Amazing customer service and Kollin is pretty cute
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Posted 10 months ago
Their customer service was absolutely outstanding. Any and all questions I had were quickly answered as so I could order the proper parts needed. They're reply time was amazingly quick Email.. and phone call. The rep I spoke with was incredibly helpful.
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Posted 10 months ago
Adoban aff7 1 week shipping love em 👍🏻
UroTuning 5 star review on 12th June 2024 UroTuning 5 star review on 12th June 2024
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Posted 10 months ago
They ended up not having the product that I ordered in the warehouse so I was promptly emailed with two replacement items that I could choose from which were shipped right away and I was refunded the difference.
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Posted 10 months ago
Loud for the price
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Posted 10 months ago
Not even the right timing chain set and they say it fits a 2015 550i for $460 what a waste never doing business with this company again this isn’t the only issue I had. Timing chain guide doesn’t even fit. They have yet to respond I’ll stick to fcp euro. 👎🏿🖕🏿🤡
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Posted 10 months ago
Nate, I apologize for the inconvenience this caused you. I see that we were able to look into this more and the kit received was correct, however, there are a couple of options. We had another chain shipped out to you. Were you able to get this installed?
Posted 8 months ago
package was delivered on time!
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Posted 10 months ago
Great site and great deals.
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Posted 10 months ago
Car go brrrr now
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Posted 10 months ago
Sent me the wrong part, told me to send a picture of it then ghosted me. Won't respond to email. Been almost 4 weeks now and I still haven't heard from them. Disputed charge on credit card and will never do business with Urotuning again.
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Posted 10 months ago
We are sorry to hear that you received the wrong items, we are working to get this resolved for you. We apologize for the delay in getting back to you. We would like to make this right.
Posted 10 months ago
Effective suppliers of aftermarket and oem parts, thank you!
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Posted 10 months ago
Kit came with Velt coil packs and NGK plugs. Both worked well on my mk7 gti.
UroTuning 5 star review on 11th June 2024
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Posted 10 months ago
Spark plug was fine but, vr6 thermostat housing hardware kit was incomplete. Not happy with that.
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Posted 10 months ago
Please reach out to support@urotuning.com to get this resolved as you should have received everything.
Posted 10 months ago
Ordered air fresheners in May 21st and I still haven’t received them.
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Posted 10 months ago
We are sorry to hear about this, are you able to reach out to us at Support@urotuning.com as we can reship your order.
Posted 10 months ago
Love UroTuning!
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Posted 10 months ago
Ordering process was very simple! Things were going great until it took a very long time to ship. Weeks later once it shipped I was quick to install my SPEC clutch kit and I really made sure I broke it in correctly as it is not my first rodeo. To my surprise the product did not deliver the quality it advertised only tolerating 2/3 of the rated torque. I have sent an email to retuning and will update my review accordingly based on customer service.
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Posted 10 months ago
Exactly what I needed to replace my worn old cable. Came directly from manufacturer and great price
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Posted 10 months ago
UroTuning is rated 4.7 based on 15,095 reviews