UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,085 Reviews

92 %

of reviewers recommend UroTuning

4.7

Based on 15,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 22nd April 2025

Mark E

UroTuning 5 star review on 18th April 2025

Austin G

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great place great prices”

Helpful Report

Posted 7 months ago

“Great services and timely delivery with an easy to use website.”

Helpful Report

Posted 7 months ago

“Spent almost $300 just for the intake to not fit the car. Bought the CTS Turbo 4" Intake with 6" Velocity Stack | Toyota Supra A90 as I gift for my wife while I was deployed just for it not to fit when I came home to put it on. And I already know CTS Turbo / Eurotuning isn’t going to honor a return since it’s been over 30 days.”

Helpful Report

Posted 7 months ago

Hello Austin! Thank you for the feedback regarding this product. We highly encourage you to reach out to us in scenarios like this. I think you will find we are very easy to work with. A return label is being emailed as we speak.

Posted 6 months ago

“Love the company and anything that comes from you guys!”

Helpful Report

Posted 7 months ago

“Ordered a part for my 2013 mk6 gti, was a coolant elbow for the upper radiator exit flange, a quick connect fitting, and it doesn’t fit, website said it would. Part doesn’t fully click into the radiator so instantly leaks coolant.”

Helpful Report

Posted 7 months ago

Hello Antonio, Thank you for your feedback related to the coolant hose adapter you have purchased. We are sorry to hear that this item did not function as anticipated. We will be making this right for you. In the future, please let us know when you have an issue so that we can resolve it!

Posted 6 months ago

“My package was stolen unfortunately but so far Urotuning has been helpful in getting me a refund. Props to them for having good customer service🙌”

Helpful Report

Posted 7 months ago

“I buy a lot of things from urotuning and think they are a great company. I've only ever had 1 problem with shipping where the item never showed up but customer service was great and got it all sorted out. I will continue to use them as a source of parts.”

Helpful Report

Posted 7 months ago

“This company is amazing for when I need any parts for my vehicle”

Helpful Report

Posted 7 months ago

“My apr exhaust came in damaged. Reached out to customer service and have yet to hear back.”

Helpful Report

Posted 7 months ago

“Great product, great communication”

Helpful Report

Posted 7 months ago

“Easy to navigate, parts shipped and arrived fast and I was informed of shipping progress”

UroTuning 5 star review on 19th September 2024

Helpful Report

Posted 7 months ago

“It was quite the hick up getting this. Because originally I ordered the AWE one. But that thing is a mystery on when one would get it. So I swapped over to IE. Just for the package to come incomplete. But Brandon and his customer service skills got ahold of IE and got this squared away extremely quick and professional, I definitely plan on buying more stuff soon.”

Helpful Report

Posted 7 months ago

“I am a long-time regular customer of EuroTuning. I am satisfied with all of their services. But this shipping box was in good condition. However, there were some large and small dents on the pulley surface. It does not appear to be damage from shipping or handling. I think there is a problem with the production or inspection process, and this has reduced my confidence in Neuspeed products. I am debating whether to install this or not...”

Helpful Report

Posted 7 months ago

“Been shopping on urotuning for about 4 years now and they can never disappoint!!! Always on top great products and always there to help when i need parts!!!”

Helpful Report

Posted 7 months ago

“Very bad. The sales associate told me everything is in stock, after i placed the order i get a message saying a product is no longer in stock and asking if i want another brand of the product or a refund, i said i wanted a refund. No answer for more than 3 days, i called urotuning and asked them whats happening. The customer service associate has no idea what is he doing, he is so lost and has no clue whats happening. He said i can wait 2 more days for the product to be back on stock and they will ship me the order. I said ok, dont refund me, i'll wait for the order to come with that product in it. Next day i get a refund. Absolutely no communication between you guys, so pathetic customer service. Then i called again after almost 3 weeks i think of waiting, nobody had no clue what was happening with the order, AFTER 2-3 WEEKS!!!!! The customer service guy said its gonna ship with UPS, and i wanted to make sure of that because USPS dont deliver in my area, and the guy said its no problem because its gonna be shipped with UPS. What a surprise, it was shipped with USPS. Absolutely disgraceful customer service. My order was 1100$ and i received a horrendous experience. Will surely not order again from you guys. Pathetic.”

Helpful Report

Posted 7 months ago

“Excellent customer service product as describet. Geoffrey is a great seller.”

Helpful Report

Posted 7 months ago

“Iro Tuning is my go to for Audi aftermarket parts. Always helpful staff and quick shipping makes for a winning combination”

Helpful Report

Posted 7 months ago

“Only good shop out there for great aftermarket Tiguan parts!”

Helpful Report

Posted 7 months ago

“Perfect fit, works good”

Helpful Report

Posted 7 months ago

“Its been two weeks now and it still says its in transit. It was never delivered”

Helpful Report

Posted 7 months ago

Hello Karif! Thank you for the feedback on your order. It appears both items were shipped out without the apartment number. Your packages are on the way back to the sender, and we will reship them with your apartment number once they arrive back.

Posted 6 months ago

UroTuning is rated 4.7 based on 15,085 reviews