US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s been more than 1 week and I haven’t received any updates on my purchase. Please advise.”

Helpful Report

Posted 5 years ago

“Great customer advice and fast shipping.”

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Posted 5 years ago

“Love this mascara.”

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Posted 5 years ago

“Absolutely LOVE the Glitter Flips! I have 3... want them in every color!!”

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Posted 5 years ago

“I never received my order. Not worth the hassle”

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Posted 5 years ago

“I LOVE everything I purchased plus you sent me two face shimmers for free which I also LOVE! Lip gloss is high quality and stays put all day and the foundation is so smooth and wonderful! I will definitely only buy these items from you!”

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Posted 5 years ago

“Fast shipping and very happy with my Glitter Flip products. Very fun product and decent long wear. The only thing that kept this from being a 5 star review is the color swatch photos for Glitter Flips seem pretty low resolution and not very true to the colors they say they are. I watched a lot of youtube reviews of the product before buying and the color swatches on the website didn't always accurately show what you'd get.”

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Posted 5 years ago

“I'm so happy with my lipsticks! I've never owned a liquid lip that covers my entire mouth in one swipe. So in love 😍😍😍”

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Posted 5 years ago

“I love their eyeliner pencils . Best in my opinion.”

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Posted 5 years ago

“I do not like the product, it doesn't work like the videos show everyone”

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Posted 5 years ago

“All good however the customer service representatives should read emails or messages sent by the customer to see what's going on with their order or past order and look into past emails so that things can be amended”

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Posted 5 years ago

“All the lip glitter shades are just amazing. I really loved the metallic and glittery look they give. I liked shade valentine and crush a lot!”

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Posted 5 years ago

“Bought two of the glitterflip lip sticks. Forbidden and the black. Forbidden dries out and is a bit flakey, but still pretty. Black is smoother”

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Posted 5 years ago

“I love the matte lipstick. I also received my favorite highlighter! Thank you! I hope I can find more of them 👍🏻”

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Posted 5 years ago

“This was my first order from this company. It was easy from ordering to receiving my item in a timely manner.”

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Posted 5 years ago

“Eye makeup great. Other stuff mediocre.”

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Posted 5 years ago

“Since I begin to use the lipsticks of this brand I can't stop using them. I love the pigmentation, the duration and all the quality of the product so much. I get a completely fan of their products. Try them out, 100%recommendable”

Helpful Report

Posted 5 years ago

“LOVE LOVE LOVE this brand. I was introduced to Glitter Flip, and have since bought several different products (and MANY glitter flips). I love all the formulas of everything I've gotten so far. The colors are great, and all of my eye, lip and nail products stay where they're put. Great quality!”

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Posted 5 years ago

“Love the products.”

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Posted 5 years ago

“Great products”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews