US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience was excellent. I recieved a couple broken items and they were replaced with brand new ones at no charge. I will be shopping here again!”

Helpful Report

Posted 5 years ago

“I love shopping at Ciate, they have great service and fast shipping! The Jessica Rabbit Collection is a dream come true. Thank you so much for a wonderful product.”

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Posted 5 years ago

“Very beautiful packaging and gorgeous colors. They definitely stay in place and don't smear. I love the little pop of glitter. They're perfect!!! Thank you!”

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Posted 5 years ago

“I absolutely love these lipsticks, I forget at times I have it on. I was nervous about trying lipstick from a company I had not of heard from but I am impressed, It is long lasting even after eating. The lipstick doesn't leave your lips dry and dehydrated looking. I can't wait to try more colors.”

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Posted 5 years ago

“very cool and unique products”

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Posted 5 years ago

“Fast shipping.”

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Posted 5 years ago

“I was disappointed in the colors when they arrived. They looked nothing like the picture or color on the skin tone within the color choices. I have ordered two more with better hopes of color. :-(”

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Posted 5 years ago

“Loved the glitter flip lip stick just used it in one of my photo shoots!”

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Posted 5 years ago

“Very good customer service, website is easy to use.”

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Posted 5 years ago

“Wonderful! Thank you! I love this eyeliner!!”

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Posted 5 years ago

“Very fast shipping”

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Posted 5 years ago

“it’s was great experience shopping with Ciaté London thanks”

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Posted 5 years ago

“Super fast shipping!”

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Posted 5 years ago

“I ordered 2 of the glitter flip lip gloss. Delivery was super fast!! I got my order in 3 days. I love it! It stayed on all day, and I actually forgot i had it on because I didn’t feel it at all. The only drawback is that it is very drying. My lips were chapped the next day. Other than that, it’s exactly what i was hoping for. And the glitter is the best part! I’m definitely going to order more colors. Oh and it came off pretty easy with my regular makeup remover.”

Helpful Report

Posted 5 years ago

“I was so excited to get my Jessica Rabbit collection. The artwork on the outer packaging was amazing. Until you open it and the inner liner where the pallets sit is bent and torn. I was planning on displaying it on my vanity in the box. But that cant happen I wish the pakagers had taken better care on a $99.00 limited edition. ☹️”

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Posted 5 years ago

“Great lipstick! Loved the way the sparkles popped! The best part was it didn’t take that long to arrive to me.”

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Posted 5 years ago

“My order still is not here and no one will reply to my inquiry.”

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Posted 5 years ago

“I love all 3 products I ordered. The eyeshadow colors are so vibrant!”

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Posted 5 years ago

“I purchased the Jessica Rabbit lipstick and it was supposed to be delivered on 3/15/19.... I STILL havent recieved it.”

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Posted 5 years ago

“Absolutely love the lip gloss!”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews