US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered mascara was very fast and easy, loving it”

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Posted 3 years ago

“I love both of my products and I can’t wait to order more!!!”

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Posted 3 years ago

“I love this brand but my package never came :( it says it was delivered on the 12th. I mailed a letter on the 13th and nothing was in my mailbox. It’s too expensive to not receive your order!”

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Posted 3 years ago

“Best primer ever. And it smells divine.”

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Posted 3 years ago

“This is my 2nd order because this is the best mascara! Love it a”

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Posted 3 years ago

“My order arrived much more quickly than I'd expected and, when I contacted the company to ask a question, they got back to me right away.”

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Posted 3 years ago

“Seems great., Have used the last 2 nights..”

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Posted 3 years ago

“Easy to place an order and quick delivery.”

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Posted 3 years ago

“I am very please with the order. Very good quality and speedy delivery. Thank you!”

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Posted 3 years ago

“I love the watermelon primer! The CQ color changing lipstick is a big disappointment. Very dry, doesn't change colors, cracks and feels thick.”

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Posted 3 years ago

“Shipped and arrived fast, packaged well. Love all the items I ordered: the shadows, lip creams, and powder.”

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Posted 3 years ago

“I love the wonderwand mascara It is the best I've tried. The applicator is super cool. I am anxious to try out the eyeshadow Palette.”

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Posted 3 years ago

“Great customer service and fast shipping.”

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Posted 3 years ago

“Love the products”

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Posted 3 years ago

“They mess it up with my address”

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Posted 3 years ago

“LOVE LOVE LOVE Cash Fetish lip cream! The thermal change from a beautiful vibrant red to a bold burgundy is amazing!!! Looks absolutely Gorgeous on this Brown Skin girl! A+ and 10s across the board! Job well done, US Ciate London!!!👏🏾👏🏾👏🏾👏🏾”

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Posted 3 years ago

“Very fast shipping”

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Posted 3 years ago

“Didn't get my package even though it said delivered”

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Posted 3 years ago

“I would say the company is probably ok. But for a foundation, there should be some kind of trial period for being able to return. Not all foundation works with all skin, and how will someone know without trying. For almost $40, there should be a policy for sure. Even ulta and Sephora will take back makeup that doesn’t work for you.”

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Posted 3 years ago

“Love their products. Fast shipping & cute packaging.”

Helpful Report

Posted 3 years ago

US Ciate London is rated 4.1 based on 3,078 reviews