US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping...great product”

Helpful Report

Posted 4 years ago

“I have been eyeballing the glitter flip lip color for a couple years now. I’m not someone who wears makeup often so for me, the colors were a bit of a challenge so I took a long time to order them. Now that I have purchased the glitter flip colors, I’m actually bummed I waited so long! The colors are BEAUTIFUL. I went with “scandal” and and I can’t stop raving about it. The color is GORGEOUS. Again, I’m not someone who wears a lot of makeup, so a red lip is actually pretty risky for me. Other red tones tend to wash out my skin tone. This one did not! I instantly felt that glamorous, sexy way that red lip is supposed to make you feel. I’m glad I stepped out of my comfort zone!”

Helpful Report

Posted 4 years ago

“Everything was as expected with my transaction. Package delivered without incident. I was happy with some of the items I purchased, but not all of them.”

Helpful Report

Posted 4 years ago

“This is my second purchase from Ciate London. I have yet to be disappointed. Inside the nail polish advent calendar box from 2019 had really good colors. I was about to rip the box up and throw it away. The pictures inside were so pretty. The outside had the landmarks of London. It's being kept. Happy again.”

Helpful Report

Posted 4 years ago

“No problems placing order and shipping was pretty fast.”

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Posted 4 years ago

“I love this brand and all their products.”

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Posted 4 years ago

“Ive ordered the same items twice possibly a 3rd time !!! Love the love the glitter flip”

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Posted 4 years ago

“Absolutely love this product I ordered the everyday bake a coconut setting powder and it is amazing I am 46 years old and have steered away from using powder anymore but this setting powder is phenomenal and it smells amazing!”

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Posted 4 years ago

“Looks fabulous all day! I LOVE this product.”

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Posted 4 years ago

“Beautiful products, quick delivery and nice presentation. 10/10 would buy again”

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Posted 4 years ago

“The colors are beautiful and it stays on FOREVER, perfect!!!”

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Posted 4 years ago

“I loved my lippys I ordered from this company.”

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Posted 4 years ago

“Came fast and loved the products!”

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Posted 4 years ago

“Shipping was good. Lipstick is not as sparkly as I thought it would be and doesn't stay on”

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Posted 4 years ago

“Overall, the delivery was swift. The colors are gorgeous. But I feel lied to about the sparkle on the Glitter Flip lipsticks.”

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Posted 4 years ago

“I never received my order.”

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Posted 4 years ago

“Fast shipping and amazing products! Love my stuff too”

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Posted 4 years ago

“The colors I chose look very different in bottle than online. I read reviews. Looked at the skin tones with the samples and ever showed co workers on separate computers. I didn't think there would be such a huge contrast difference. The colors are very clown like in person. So the ones I have are not colors I would ever wear because of the huge difference. The glitter effect was wonderful and these would be great if in an appropriate color. Sadly I will not order again because it's not worth the risk of maye getting the right color.”

Helpful Report

Posted 4 years ago

“Fabulous products, reasonably priced and super sales— and attentive, fast, wonderfully helpful customer service!!”

Helpful Report

Posted 4 years ago

“Love it! The glitter pop is amazing and the formula is so long lasting without drying my lips out I was so amazed!”

Helpful Report

Posted 4 years ago

US Ciate London is rated 4.1 based on 3,078 reviews