US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, delivery time was amazing, and wife is very happy with Miss Piggy line.”

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Posted 3 years ago

“Sparkle lipsticks are lit!”

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Posted 3 years ago

“Great quality!!! Great pigments!!”

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Posted 3 years ago

“I ordered the miss piggy products. The shipping was fast. The quality is excellent.”

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Posted 3 years ago

“I had an issue where a bronzer compact came in all busted up. All I had to do was send a picture of the broken pieces and send it to them and they replaced the product immediately, no questions asked.”

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Posted 3 years ago

“I love the products - a primer and a foundation - the color, the feel of both and the price and delivery were great! I am very impressed with Ciate London!”

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Posted 3 years ago

“Hi I have ordered from this company and I haven't received any of my packages or my any feedback from them letting me know that there is returning my money to my card so this would happen to me with this company it's really to get a live representative and to speak to them I will never order from this website again”

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Posted 3 years ago

“Loved everything Miss piggy collection 💕💕”

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Posted 3 years ago

“I love Ciate London products they are always pigmented, smooth and easy to use. My favorite product is the glitter flip liquid lipsticks love, love, love.”

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Posted 3 years ago

“Though I placed my order on Jan. 31st, I still have not received my product.”

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Posted 3 years ago

“I love this brand!!!”

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Posted 3 years ago

“I was very excited with the site.”

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Posted 3 years ago

“I ordered three products from Ciate and was very happy with two of them. The two eye shadows I bought are gorgeous and the cream formula is easy to apply and mess free. I wore one out for the first time yesterday and while I wish I had put a primer on first I was happy overall with the experience. The one problem I had with my order was a lip color I purchased. The formula was great, smooth, even coverage and dried nicely but the color was much browner than it appeared on my screen and is unusable on my skin tone.”

Helpful Report

Posted 3 years ago

“I bought 5 out of the six colors of the Glitter Storm Lipsticks and they look great on my lips but a little darker than what I expected from the photos. They're a bit dark. The color I am missing is the Spark- Rose Gold which I think would be the lighter of the pinks and is what I really would like the most. Unfortunately it was out of stock. I am waiting for an email once its back in stock so I can snatch a few up. They feel great on your lips and love the sparkles (I love shiny, sparkly, glittery & shimmery things especially on my lips). Shipping time was actually pretty quick. I just cant wait for the Rose gold to come in. I give a thumbs up to these lipsticks and am looking forward to trying the Glitter Flip Lipsticks as well.”

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Posted 3 years ago

“Like the 4 prong applicator, very realistic. Good colors too. Only negative is the product goes on too wet. Smears immediately if not careful. Similar products are dry instantly, which is preferred.”

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Posted 3 years ago

“Wonderful products and they were sent out super quick delivered intact and the customer service is fantastic. They helped me correct one of my orders and were professional and efficient. When i needed a refund for a product it was done immediately. I would definitely order again and recommend to everyone.”

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Posted 3 years ago

“I love my everyday coconut setting powder.”

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Posted 3 years ago

“I will certainly be buying more from you in the future finding what I wanted was so easy and can't beat the prices...”

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Posted 3 years ago

“I loved both item I chose. Sparkle lipstick is divine and the cheek color is just what I was looking for.”

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Posted 3 years ago

“I ordered the Glitter Flip Lipstick in 3 shades, Iconic, Teal and Dark Purple and an additional Glitter Storm Lipstick. My order came quickly and intact. The colored lipstick packaging is more lip gloss style but did stay in through a meal and most of the day. The fun colors stayed on better than the lipstick which was not very pigmented but was quite pretty over the Dark Purple.”

Helpful Report

Posted 3 years ago

US Ciate London is rated 4.1 based on 3,078 reviews