US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site!”

Helpful Report

Posted 5 years ago

“The colors are fabulous and the glitter is wonderful. The only thing is it’s very gritty and hard to take off.”

Helpful Report

Posted 5 years ago

“Very disappointed colors are not full resemble cheap Halloween lipsticks and very drying. Maybe it’s a bad batch I really wanted wanted to like the products purchased. I tried both on the lighter side and darker to compare. Every time I try to apply even if I try chapstick before or not it fails in filing in resulting in patches and unfortunate glitter distribution. I was excited when I saw Jeffrey Star try them.”

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Posted 5 years ago

“I love your products, and can't wait to order more!!!! Can't have enough glitter!”

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Posted 5 years ago

“Fast shipping and the glitter flips were just so stunning!”

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Posted 5 years ago

“I loved Glitter flip lipgloss. Will be getting more. Last a long time.”

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Posted 5 years ago

“Shipping was fast, glitter flip formula is light and airy. Needs application after eating, but that's to be expected. Definitely recommend to others.”

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Posted 5 years ago

“I ordered the wonderwand mascara, direct from this website, after receiving a sample for Ipsy. I LOVED the sample. The full size that I ordered though is already flaky upon application. It’s as if it’s old and dried up. It’s still usable, but there’s a lot of tweaking and cleaning up involved. I have to say I’m a little disappointed.”

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Posted 5 years ago

“Everything is perfect!!”

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Posted 5 years ago

“Amazing! I am all about glitter and wow! Thank you! Something i actually love in 1 instead of needing to use 2 different items.”

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Posted 5 years ago

“Arrived fast! Good service”

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Posted 5 years ago

“Very happy with the purchase! I ordered the dewy stix in Glow and it arrived in about 5 days along with a free powder highlight!”

Helpful Report

Posted 5 years ago

“The product were delivered in a timely manner and even included a complimentary highlighter. The ordering process was simple and checkout offered me a one step process of buying through PayPal. I will be a repeat customer. Thanks Ciaté”

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Posted 5 years ago

“I absolutely love your glitter flip lipstick. I will be checking out so.e of your other products soon. The speed of delivery is amazing! Thanks”

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Posted 5 years ago

“As I told costumer service they seem pretty but the jars was not sealed tightly and product got out of the boxes.”

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Posted 5 years ago

“I am extremely happy with my purchase from Ciate London! I recieved my 3 glitterflip lipsticks very promptly after ordering, and a highlighter was thrown in as a free gift, which was unexpected, yet welcomed. The results are indeed glittery and I adore the look! However, my lipstick shade "iconic" was patchy upon application. Easily fixed with another coat after drying though! Overall, I definitely recommend the glitterflip lipsticks, just be sure to follow the instructions! :)”

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Posted 5 years ago

“Love this glitter lipstick!!! Sexy!!!”

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Posted 5 years ago

“If I could give no stars I would. My package was missing, when I contacted customer service, there was no response. I waited a few days and contacted customer service, they finally replied stating that they'll reissue the missing lipsticks. I was instructed to provide alternative shipping address, and since then I've heard nothing back. It's been over 2 weeks and still no package. I will be filing a claim with my bank.”

Helpful Report

Posted 5 years ago

“Is the powder supposed to be half empty? I got one from fabfitfun and it was half or less than full so I bought this package and it was the same???”

Helpful Report

Posted 5 years ago

“Pretty fast delivery. Colors are not what they look like in the photos.”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews