US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so great!”

Helpful Report

Posted 5 years ago

“I enjoy the colors and formula I purchased and the glitter affect was super fun the only thing I did not like was the applicator with the indented tip on the applicator it made it harder for me to apply properly to my lips without it looking messy and to try to remove the little bit was very difficult because it stained my lips.”

Helpful Report

Posted 5 years ago

“Overall experience was good”

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Posted 5 years ago

“Shipping and arrival was crazy fast. Products came in great condition and their much prettier in person!”

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Posted 5 years ago

“Fast shipping, but their color swatches for the lip colors I got were way off. I am not happy with how dark they turned out to be. That's why I only gave 4 stars.”

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Posted 5 years ago

“Love, love, love 💕 the glitter flip that I purchased! Will definitely be buying more.”

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Posted 5 years ago

“Prompt service!”

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Posted 5 years ago

“AWESOME Perfect Love”

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Posted 5 years ago

“Love the products, quick processing and shipping”

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Posted 5 years ago

“Loved the nail products for quite a long time.”

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Posted 5 years ago

“Very smooth and I loved my colors! Well worth it!!!”

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Posted 5 years ago

“not the same quality shown in ad and colors are not similar either”

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Posted 5 years ago

“I love Ciate's products. Happy to finally find a high quality cruelty free brand! My package arrived on time and the products were easy to find online. Would definitely recommend!”

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Posted 5 years ago

“The extraordinary translucent powder is the absolute best!! I had a shipping issue with my last order and it they resolved it immediately. Great products! Great Service! Highly recommend.”

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Posted 5 years ago

“While cool idea, the lipstick is super drying so I have use a gloss on top, which ruins the glitter.”

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Posted 5 years ago

“I Love the quality and texture of the lip gloss color and really fast shipment and very satisfied with my product,Thank very much.”

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Posted 5 years ago

“Awful. Barely any glitter. No phone number or sddress listed for this company. Don’t waste your time or money”

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Posted 5 years ago

“I am EXTREMELY disappointed with the gloss, it's not shimmery at all. It looks like a matte instead of a gloss.”

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Posted 5 years ago

“Customer service is not good sent emails never received reply.”

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Posted 5 years ago

“The shipping time for my purchase was great! Got my order a lot sooner than I expected. Am a bit disappointed at how my mani started chipping just 5 days after application, and I used a creme when I normally paint with glitter so maybe I'm just used to the longevity of glitter polish.”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews