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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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Cynthia Lopez
Verified Buyer
“I always read reviews before purchasing new products and I have to say that these products did not at all live up to their hype.”
Helpful Report
Posted 4 years ago
Ofelia Ruiz
Verified Buyer
“I never received my order!”
Helpful Report
Posted 4 years ago
Laura Kurtz
Verified Buyer
“Everything was great!!”
Helpful Report
Posted 4 years ago
Kelly Kirstein
Verified Buyer
“Mostly good products but my brow pen came dried up”
Helpful Report
Posted 4 years ago
Victoria Cordova
Verified Buyer
“i never received my order.”
Helpful Report
Posted 4 years ago
Catherine Gilreath
Verified Buyer
“I have loved everything I’ve ordered from Ciate London. Lipstick, setting powder, eyeliner, eyeshadow, lip plumper! Great quality.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great selection, beautiful colors, my package arrived earlier than expected.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I still have not received my order It’s been almost a week and a half it’s very frustrating . I wish I would have purchased from Sephora instead .”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good quality products”
Helpful Report
Posted 4 years ago
Elizabeth Trueblood
Verified Buyer
“I love your products! Ordering online for the first time with you was a great experience! Thanks, will continue to order.”
Helpful Report
Posted 4 years ago
Nancy Wilder
Verified Buyer
“I received my first Ciate product as a sample. That sample was my go to eyeliner for two years. I love the quality of the product, smooth delivery, stays put, never blotchy. The flashy packaging adds to the overall experience and is well deserved.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Perfect mascara! Makes short lashes look long and better than fake lashes!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Never got it”
Helpful Report
Posted 4 years ago
Ashleigh Krishna
Verified Buyer
“I love their translucent setting powder! But the delivery takes way too long(it's been 12 days showing it is at warehouse getting ready for delivery). I would rather look for a different product that I can find at Ulta or Sephora or buy at a store closer by to me.”
Helpful Report
Posted 4 years ago
Ava Nelson
Verified Buyer
“love it :)”
Helpful Report
Posted 4 years ago
Tracey Younes
Verified Buyer
“disappointed in the main glitter flip products not looking at all like pictures led me to think, and how dry they are, and messy.”
Helpful Report
Posted 4 years ago
Cathy Brown
Verified Buyer
“I ordered a couple of days before Christmas and actually received my mascara earlier than estimated by USPS. WAY TO GO US Ciate London! To get an order EARLY during a pandemic AND at Christmas?!? Wow who does that!”
Helpful Report
Posted 4 years ago
Yvette Rios
Verified Buyer
“I've only used their setting powder. Love it.”
Helpful Report
Posted 4 years ago
Lacy Conn
Verified Buyer
“Came quickly sooner than then expected. I love that I didn’t have to wait even with the holidays!!!”
Helpful Report
Posted 4 years ago
Grace Acero-Smith
Verified Buyer
“Amazing product, fast shipping and delivery! Just simply amazing!! Thank you♡”
Helpful Report
Posted 4 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
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