US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it! Love how the glitter shows right a way! For sure ordering more colors”

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Posted 4 years ago

“Absolutely love love love all the products I ordered. Will buy more in the future. Shipping time was beyond horrible, assuming it was partially due to the COVID-19 issues at hand.”

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Posted 4 years ago

“The colors are much darker than what is shown. These are also like lip stains. Not really in love with these.”

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Posted 4 years ago

“I absolutely love every product I have gotten from Ciate. The formulas are so good and they shipped my orders really quickly.”

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Posted 4 years ago

“Very thick and not quite as glittery as I had hoped however it stays on a long time is pretty glittery and I do like it. Would buy again. Very fast shipping.”

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Posted 4 years ago

“Didn't meet my expectations,. The product left my lips very dry. I've requested a refund.”

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Posted 4 years ago

“Love the products, shipped right away!”

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Posted 4 years ago

“Nice color is but doesn't shine or glitter like the picture shows”

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Posted 4 years ago

“They do not sparkle like the ad at all!! Not happy with them!!”

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Posted 4 years ago

“My first package arrived damaged, but was replaced quickly with another shipment. Thank you very much!”

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Posted 4 years ago

“The lipsticks I ordered are beautiful. I just wish all colors would have been in stock because I would have purchased more.”

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Posted 4 years ago

“My boyfriend used my old nail polish to paint his fishing lures, so he bought me a bunch of new colors from here, and every one of them makes me glad I lost my old ones to my boyfriends sporting habits 😂 amazing colors and they last well.”

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Posted 4 years ago

“Great communication. Their formulas are really great!”

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Posted 4 years ago

“I have been a fan since receiving this in an Ipsy bag one time. My favorite is the Infamous which you didn't have so I tried Scandal and Trouble. The colors are both vibrant and long lasting as always. As soon as the Infamous comes back in stock I would love two of them if there is a way to be informed of this. Always a Fan, CP”

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Posted 4 years ago

“I got 2 and both colors are beautiful but one of them came in with the applicator all bent up. So it’s hard to apply it”

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Posted 4 years ago

“I love the colors. It arrives quickly. I’m very happy with my experience. I’ll be ordering again.”

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Posted 4 years ago

“Love your products, great color that last. Thanks”

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Posted 4 years ago

“I was disappointed with both colors, but the shipping was speedy.”

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Posted 4 years ago

“First time i brought lippies was from Ipsy conventions and fall in love w your product you have a permanent customer”

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Posted 4 years ago

“I was unhappy with the colors and I could not get as much glitter. The day that I got mine in the mail you had a sale for half off what I paid.”

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Posted 4 years ago

US Ciate London is rated 4.1 based on 3,078 reviews