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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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Mihaela Robitu
Verified Buyer
“Out of this World colors, with a smooth texture. Prompt delivery. No complaints!”
Helpful Report
Posted 6 years ago
Karla Miranda
Verified Buyer
“Usually love this brand”
Helpful Report
Posted 6 years ago
Jill Peltzie
Verified Buyer
“Lipstick received in just a few days. Color is nowhere near the color shown the ad. There is absolutely no glitter in the lipstick. Pretty disappointed!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Surprised how quickly after I placed the order I receive the items. Very satisfied with my purchase.”
Helpful Report
Posted 6 years ago
Layne Richards
Verified Buyer
“I've gotten 3 different shades in the Glitter Flip lipstick and absolutely love them! (Crush, Surreal, and Valentine) They have the perfect amount of glitter, and they completely dry. You don't have to worry about smudging. Definitely recommend.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I was so excited to receive this product. I tried it on as soon as I got it and boy was I disappointed. First off the colors are ugly, they stain your face and are extremely drying. The applicator is awful and makes it difficult to apply. And the glitter flip was a joke and I couldn’t tell the difference and I followed the directions. Won’t be getting this product again. What a waste of money.”
Helpful Report
Posted 6 years ago
REINE FOUILLÉ
Verified Buyer
“Cannot write a review as I still didn't get the items.”
Helpful Report
Posted 6 years ago
Samantha Sayavong
Verified Buyer
“Quick shipping and I appreciated the tracking and email notifications, thanks!”
Helpful Report
Posted 6 years ago
Robin Kemper
Verified Buyer
“Love the glitter flips!! Great packaging...everything came quick and lovely!”
Helpful Report
Posted 6 years ago
Rashida Downs
Verified Buyer
“I love Ciate products. New to them over the last year and I have not been disappointed. The Glitter Flips are my fave but the new Eye liner with the stamp is out of this world. Thanks for the awesomeness! ps....the nail polish are so posh!”
Helpful Report
Posted 6 years ago
Rana Alassal
Verified Buyer
“Love my new products!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Love the packaging and use the products also as decorative. Response time quick with any questions and delivery has always been very prompt. I will continue to shop with Ciate London.”
Helpful Report
Posted 6 years ago
Cassandra Guillen
Verified Buyer
“Ciaté London’s is an amazing company! The customer service is outstanding and they respond within 1-2 hours from writing them.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Fast shipping and their product is amazing!! It lasts all day until I take it off. One of the best lip colors ever!! And when it dries and you smush your lips together you get glitter...so amazing!! great product!!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“great sparkle”
Helpful Report
Posted 6 years ago
Frances Gagliardo
Verified Buyer
“Love the product, however I wish there was more of a color selection.”
Helpful Report
Posted 6 years ago
Anthony Blinn
Verified Buyer
“I buy lots of items from this site for the women in my life and they are always happy but, the shipping is almost as expensive as the items. Other retailers have much more affordable shipping rates and I will have to use them from now on. It’s a shame but $30 buck to have makeup shipped is a rip-off”
Helpful Report
Posted 6 years ago
Nydia Gutierrez
Verified Buyer
“Love it!! I did not believe it until I tried it. Buying more!!!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Absolutely in love with this lip gloss!!! They all are amazing with so much sparkle. It arrived on a night I was having a party, seven different gals of all different ages used this gloss (each tried a different color) and we all loved it. So awesome that it’s like a stain and was still on after much eating and drinking. Will definitely buy this again!!!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Terrible. I was really excited to try the glitter matte lipstick but once it dries and you press your lips together, there is barely any sparkle to it. If you are looking for a glittery lipstick...look somewhere else!”
Helpful Report
Posted 6 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
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