US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy to look on the site and order. The shipping was quick and I love the blush! It’s so beautiful♥️”

Helpful Report

Posted 5 years ago

“Love the color, not as glittery as pics show. A bit disappointed.”

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Posted 5 years ago

“The shade Chaos I ordered of the Glitter Flip was nothing like the sample picture shown. It’s a lot more of a brick red color than gold. Disappointed for sure!”

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Posted 5 years ago

“Very good quality... Absolutely love the glitter”

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Posted 5 years ago

“I had a great shopping experience. My package arrived quickly and I received timely notifications on the process. I love shopping from Ciate London!”

Helpful Report

Posted 5 years ago

“It wears darker than it shows. No glitter appears when lips are smushed together, several times. If you don't drink or eat it will last several hours. If you do drink and eat you will have to reapply. I'm not impressed at all. Quick shipping.”

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Posted 5 years ago

“Product is fine. Color doesn’t match 100% what you see in the pictures. Brush isn’t soft for your lips.”

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Posted 5 years ago

“Beautiful polishes, great effect with the color flash. I love how fast my order was shipped to me, will definitely order again.”

Helpful Report

Posted 5 years ago

“Received a used glitter lipstick. Customer service did take care of it in a timely manner, and has sent out another replacement lipstick. I was disgusted that this could happen. I would be very hesitant to order with you again.”

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Posted 5 years ago

“I am not too sure on all of the products but I know I will not buy the glitter lip product again.”

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Posted 5 years ago

“I love the glitter lipsticks! Gorgeous!”

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Posted 5 years ago

“I liked the lipstick just ok. The applicator brush is very uncomfortable. It doesn't go on smoothly with the brush, I wish it did. The lipstick lasts for all day which is great and the glitter in it is very fun. I bought two shades, but the colors aren't great. I don't think I'll buy this lipstick again.”

Helpful Report

Posted 5 years ago

“The service is excellent! But the color chart in the Glitter Flip gloss is off. I’ve ordered two- and my husband said I look dead in both! So Unhappy with the colors!”

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Posted 5 years ago

“I love all of the products I have purchased so far. Shipping is quick and ordering is easy”

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Posted 5 years ago

“Very fast shipping!”

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Posted 5 years ago

“Very fast delivery”

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Posted 5 years ago

“I love ciate products”

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Posted 5 years ago

“My Astrolights Eyeshadow Palette arrived fast. It’s even more beautiful in person. It fits perfectly in the hand and feels like high quality. The shadows themselves are creamy and pigmented. I love it so much!”

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Posted 5 years ago

“I love ❤ it… Soft color , No need to use high lighter.”

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Posted 5 years ago

“Shipping was very quick turnaround for standard.”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews