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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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Sherleen Rodriguez
Verified Buyer
“I love your service and i fall in love with the products definitely i will buying from you guys alot thank you ❤”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very efficient delivery.”
Helpful Report
Posted 6 years ago
Lexi Baranoski
Verified Buyer
“Love this company!!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Luv the metallic lipsticks, longlasting♥️”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I think these lipsticks are so beautiful. And are so glittery❤”
Helpful Report
Posted 6 years ago
Kylie Selmon
Verified Buyer
“I love you guys I’ve been following for a few years now and have always wanted to try the glitter flip!! Can't wait to purchase more colors!”
Helpful Report
Posted 6 years ago
Paula Fisher
Verified Buyer
“I am not happy i have been sending emails daily about the bogo offer that wasnt applied to my order and no response. Then i cannt return without contacting customer service which ive been email with no response!”
Helpful Report
Posted 6 years ago
Christine Côté
Verified Buyer
“Received a already opened glitter flip . I sent request , no answer?”
Helpful Report
Posted 6 years ago
Allie Ferguson
Verified Buyer
“Looooove this product! It totally stays all day long and the sparkles are so pretty!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Fast shipping and excellent service! Box was damaged but the palette was in perfect condition.”
Helpful Report
Posted 6 years ago
Samantha Scott
Verified Buyer
“Although I love the red color, I do not see much a glitter effect in my lips. I have followed the directions and have worn the color in direct sunlight and nothing. It has a shimmer effect like is I was wearing a lipgloss instead of glitter pop. It also smudges way to easily! Even after allowing it to set.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Love my new glitter flip lipstick. It isn't sticky like a gloss and the glitter is noticeable but wearable daily. It lasts for so long! I ordered two colors and like the both, but the red (Scandal) is just perfect!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I thought the colors were pretty, but the liquid lipstick was very drying. It flaked off and eventually the color did transfer. The glitter was pretty, but it got everywhere. The applicator is very messy, also.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Beautiful colors but the application is difficult. Dries my lips out as well.”
Helpful Report
Posted 6 years ago
Stormie Bower
Verified Buyer
“Not very happy with the product it doesn't completely dry and it transfers really bad it also is very drying on the lips and starts to clump”
Helpful Report
Posted 6 years ago
Marisa Arneson
Verified Buyer
“Great customer service and fast shipping.”
Helpful Report
Posted 6 years ago
Sarah Craig
Verified Buyer
“Neither color I ordered looks anything like what they did online. To add to that, both colors look terrible on me. This is my first time shopping with Ciaté and I’m pretty disappointed. I wrote customer service yesterday am (1/6) and it replied that they were out of the office until 1/2 for the new year and never heard anything else. I heard nothing but good things about this product, so I’m not sure what went wrong with my order.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I bought the glitter storm eyeshadow palette for my friend for her birthday. It was shipped to me quickly and my friend loves the palette.”
Helpful Report
Posted 6 years ago
Barbara Cass
Verified Buyer
“I have never received my purchase!”
Helpful Report
Posted 6 years ago
Sherri Mellor
Verified Buyer
“The formula of the lipstick is great, but the applicator on both my lipsticks is messed up, making it impossible to apply the lipstick in an effective way. When I reached out to Ciate privately about this I received no response. The applicator wand is the most important tool. I'm super disappointed. :-(”
Helpful Report
Posted 6 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
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