US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just love climate London”

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Posted 4 years ago

“Ciate London has excellent products”

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Posted 4 years ago

“Good customer service. Prompt replies to emails. Amazing nail polish!”

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Posted 4 years ago

“The Glitter Flip lippie is fantastic! Really intense colors & the glitter pop WORKS!! I love this stuff! Also, shipping was amazingly fast. I will be studying the website to see what else I might need, since my first experience was so outstanding!”

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Posted 4 years ago

“Perfect for me”

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Posted 4 years ago

“I got my package quick and I love my lipsticks”

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Posted 4 years ago

“Absolutely obsessed. My favorite is the glitter flips! I have 6 colors and they are all magnificent!”

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Posted 4 years ago

“I've only tried the liquid lips and have mixed reviews from the different collections, but overall a brand I like”

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Posted 4 years ago

“I love the mascara and I got it really fast thank you!!!”

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Posted 4 years ago

“Just received them, so. Far I love the colors”

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Posted 4 years ago

“My order was recieved complete and sooner than I expected! I ordered the gel eyeliner which I love and decided to try the micro blade brow and WOW! ABSOLUTELY LOVE IT! Such great products!”

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Posted 4 years ago

“Great makeup”

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Posted 4 years ago

“I was so upset when I could not reorder my fave mascara through Sephora! But lo and behold the business you do on your own is fantastic! Ordering is easy and shipping was super fast as well. Thank you so much!”

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Posted 4 years ago

“The color is so pretty!! Love it”

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Posted 4 years ago

“I love this brand! Not only great products, but shipping was fast and my pallet was no damaged at all :)”

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Posted 4 years ago

“I've absolutely LOVED everything I've ordered from Ciate London. The colors and choices are amazing and it always ships quickly. I also thought I accidentally ordered the wrong color of bronzer and they were willing to exchange it for me for the right color (as long as I didn't use it). It's great to know they have my back if I screw up. I will definitely be doing more business with Ciate in the future.”

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Posted 4 years ago

“I love the mini polishes; I picked up 7 new colors for spring. They go on smooth and the color is true often after just one application!”

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Posted 4 years ago

“The shipment got here quick! And I love the matte lipstick!”

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Posted 4 years ago

“Looove it. Its awesome”

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Posted 4 years ago

“Advertised pricing on items do not reflect correctly in the cart when checking out, website is clumsy to use and not user friendly. Items ordered and one of the items was not in the box. Contacted Customer Service said they would refund when I placed another order. I would avoid purchasing from Ciate London directly as there are issues. Purchase Ciate London items from other retailers such as Sephora.”

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Posted 4 years ago

US Ciate London is rated 4.1 based on 3,078 reviews