US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Ellie.Read@ciatelondon.com

Write Your review

Tell us how US Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item missing from my order- I ordered 2 lipsticks and received only one. Customer service is taking their sweet time trying to make it right. Maybe it would be easier if they had a phone number.”

Helpful Report

Posted 4 years ago

“Items were delivered quickly and we're well packaged”

Helpful Report

Posted 4 years ago

“I received my shipment but I only had one lipstick and I ordered 3. I have emailed them 3 times with no response and I have no phone number to contact them. I'm not happy”

Helpful Report

Posted 4 years ago

“Great quality”

Helpful Report

Posted 4 years ago

“not very glittery like pictures”

Helpful Report

Posted 4 years ago

“Love the products.”

Helpful Report

Posted 4 years ago

“I received my item fast and in perfect condition. It was very fairly priced, too. Definitely recommend!”

Helpful Report

Posted 4 years ago

“My mascara arrived dried out and unusable. It also was the wrong color. I wrote two emails to try and get some assistance.”

Helpful Report

Posted 4 years ago

“Love my lips!”

Helpful Report

Posted 4 years ago

“This was my first purchase with Ciaté London and I found these smiley stickers so amazing! I’m that person that likes to get creative , have fun and be unique with my mani . I found these to be easy to work with and made my nails uber cool I hope to purchase more.”

Helpful Report

Posted 4 years ago

“Good, selection. Best when there are percentage off sales. Fast shipping service. Well packaged. Really like Ciate London!”

Helpful Report

Posted 4 years ago

“Glitter lipstick had no glitter in it. Very poor quality”

Helpful Report

Posted 4 years ago

“Absolutely love them. The colors are amazing and the glitter shows up sooo good.”

Helpful Report

Posted 4 years ago

“Fast communication, service and delivery”

Helpful Report

Posted 4 years ago

“For some reason my address was changed before delivery and I never received my package.”

Helpful Report

Posted 4 years ago

“US Ciate London has a great customer service team. My inquires are answered promptly and with a tone of care for the customer.”

Helpful Report

Posted 4 years ago

“Fast shipping, quality products!”

Helpful Report

Posted 4 years ago

“I absolutely love my mascara”

Helpful Report

Posted 4 years ago

“Love the pink mascara! So bold and doesn’t flake”

Helpful Report

Posted 4 years ago

“Great quality!! Very fast shipping!! I'm impressed, and grateful!! Thank you!!”

Helpful Report

Posted 4 years ago

US Ciate London is rated 4.1 based on 3,078 reviews