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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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Kathryn Alexander
Verified Buyer
“This has always been my favorite I have used it and was very excited to see it on Gilt so I snapped it up. Thank you, K. Alexander Faithful customer”
Helpful Report
Posted 5 years ago
Barbara Berzak
Verified Buyer
“You were so nice and understanding when I didn’t receive my package... I highly appreciate it”
Helpful Report
Posted 5 years ago
Victoria Toll
Verified Buyer
“I love Ciate London! The wonderwand eyeliner is the absolute best! Glides on perfectly and stays on well. I recommend to all of my girlfriends”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Super fast shipping and great customer service!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The quality is not very good”
Helpful Report
Posted 5 years ago
Kimberly Scott
Verified Buyer
“Love the products and customer service was awesome!”
Helpful Report
Posted 5 years ago
Heather Hedrick
Verified Buyer
“I love your products!!”
Helpful Report
Posted 5 years ago
Alysia Sexton
Verified Buyer
“Product smells foul. Rancid. Returned and they sent a new one. Still reeked. Bought one on Sephora. Smell not as strong. Not putting on my face. Shame.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The product wasnt good at all!”
Helpful Report
Posted 5 years ago
Kim Winslow
Verified Buyer
“Great colors! The Hollywood red bled and they don't last as long as expected. I ordered the glitter lipstick before and liked those better. Overall the colors are great and they do transfer to drinks etc.”
Helpful Report
Posted 5 years ago
Amy LeNeve
Verified Buyer
“Sparkles not the greatest”
Helpful Report
Posted 5 years ago
Kerry Warner
Verified Buyer
“Love the color and the sparkle but the lipstick is so dry. I needed to put a glass over the top.”
Helpful Report
Posted 5 years ago
Vicky Hsu
Verified Buyer
“Good product, punctual delivery.”
Helpful Report
Posted 5 years ago
Lacey Majoor
Verified Buyer
“Love the mascara. A friend gave me a sample from her ipsy. Works well for light and heavy mascara. Washes off easier than some mascaras. Doesnt build up.”
Helpful Report
Posted 5 years ago
Tresa Gillis
Verified Buyer
“Love this lipstick. Definitely will order more colors.”
Helpful Report
Posted 5 years ago
Jalyssa Rivera
Verified Buyer
“Amazing delivery time”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I have only tried one product and it was not as advertised, leaving me not very impressed.”
Helpful Report
Posted 5 years ago
Antonia Guglielmotti
Verified Buyer
“I got the surreal royal purple and it is quite a bit darker and more red in person than it is in the website photo. I thought the application was nice, just disappointed that it wasn’t the color I thought I was getting.”
Helpful Report
Posted 5 years ago
Christina Self
Verified Buyer
“This was my second online purchase with ciate. They have very fast shipping.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Customer Support could be much better.”
Helpful Report
Posted 5 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
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