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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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I like the lipstick I received. I wasn’t able to use my welcome coupon and they stopped selling my favorite lipstick, glitter flip.
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Posted 2 years ago
I just wish u still made the Mermaid compact but I love the Purple pink
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Posted 2 years ago
Great customer service and even better products. Highest quality but low prices.
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Posted 2 years ago
I loved all the products I received!
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Posted 2 years ago
Products are amazing! Love them!❤️❤️
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Posted 2 years ago
Very fast shipping!!
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Posted 2 years ago
I like how it’s pigmented and changes colors.
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Posted 2 years ago
I got my Dewy stick in my Allure beauty box and loved it! So I ran out and had to get more! It's perfect for highlighting your cheek bones!
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Posted 2 years ago
Beautiful colors, I have lash extensions. This is a must liquid eyeshadow, it’s really the only make product I use . Quick swipe and your eyes pop.
US Ciate London 5 star review on 11th April 2022
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Posted 2 years ago
I bought the yellow mascara and I love it! It does need to go on pretty thick and gloopy to get the proper pop of color, but I've really loved wearing it.
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Posted 2 years ago
Love a lot of your products, but I REALLY love when ya'll have a sale! I have always received good service from you and I like your variety of products.
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Posted 2 years ago
Love everything I have ever ordered from Ciaté 🥰
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Posted 2 years ago
Great products!
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Posted 2 years ago
Hi- this was my first time ordering. I got my products in a reasonable time. I ordered 3 things and got a matte lipstick that when I opened it and saw the color, I didn’t care for it at all and it didn’t look like the picture at all. There was nothing on the site about return! I had to write to you inquiring about returning the lipstick and the response was only returnable if unopened! So I can’t return for not liking the product! That is a no return policy! I love your mascara but now will not order anything else because I’d be stuck with it. Too bad:(
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Posted 2 years ago
Order was on time!
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Posted 2 years ago
My favorite eyeshadow! Buttery soft and the shimmers really shine. Would highly recommend.
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Posted 2 years ago
Can’t wait for the coconut spray to finally come back.
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Posted 2 years ago
The usps and canada post messed up the order. As per them they delivered but we didnot recieved anything. Such a bad experience with shipping. Been trying to reach them but no satisfactory answer or solution by any of the individuals.
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Posted 2 years ago
Love the watermelon gel primer. Must have!
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Posted 2 years ago
I had received one of the Dewy Stix (Gleam) in a Fab Fit Fun delivery and may I say, I LOVE IT!! I use it on my cheeks, eyes and lips depending upon my mood. I noticed I was running out and went to your website to place another order. Accidentally chose Glow instead, but still love it. It is so smooth, creamy and blendable. I prefer the goldtone of Gleam, but Glow has become another fave as well. This will remain a staple in my bag-o-tricks.
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Posted 2 years ago
US Ciate London is rated 4.1 based on 3,078 reviews