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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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Lisette Carrasquillo
Verified Buyer
“Waste of money. The order was screwed up from the moment I visited the website. I was hoping it was glitch that gave me 3 of the same color, scandal red. It wasn't even one of the 3 orginal colors I picked out. I reached out to customer service and they would exchange for the colors I wanted once I did a return. They offered me no shipping label. Honestly, the return processing time and money to return a few 3 dollar lip glosses is not worth it. Is say you save your money and time.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“They have very nice products that work well.”
Helpful Report
Posted 4 years ago
Lisa Snyder
Verified Buyer
“I love most of what I've purchased, and it's a lot. The only item I'm not satisfied with is the mascara. It burns my eyes is it gets in them. I only shop when there's a good sale. To expensive otherwise.”
Helpful Report
Posted 4 years ago
Ronnie Maynard
Verified Buyer
“The most fabulous color for my lips and oh my...the sparkle...I love it...”
Helpful Report
Posted 4 years ago
Christie Paulison
Verified Buyer
“I 1st tried this product when I received it in my Boxycharm monthly subscription. I loved it so much I googled your site to purchase both colors and this is my 2nd time ordering!”
Helpful Report
Posted 4 years ago
Sushishna Chand
Verified Buyer
“The product is amazing and the package was delivered as quickly as possible! Thank you!! 💕💕💕💕💕”
Helpful Report
Posted 4 years ago
Milita Gaines
Verified Buyer
“The colors aren’t what is shown, the glitter isn’t as visible as advertised”
Helpful Report
Posted 4 years ago
Sandy Lopez
Verified Buyer
“I love this!! I’ve bought my gel kit and these stickers and I swear I’m not going back to the nail shop ever again!!”
Helpful Report
Posted 4 years ago
Christy King
Verified Buyer
“I absolutely love your product”
Helpful Report
Posted 4 years ago
Jennifer Combs
Verified Buyer
“I love these products. I found them through Ipsy.”
Helpful Report
Posted 4 years ago
Lucy Irwin
Verified Buyer
“I could smell hot nail polish as I walked up to my mailbox-I took it out and as soon as I started to get the box open nail polish started going everywhere. Everything I ordered was covered in the mail polish that was somehow completely busted in half, and it was the more expensive one of course. Worst experience I've ever had buying online so far, I'll be emailing customer service as soon as I have more time.”
Helpful Report
Posted 4 years ago
Annie Sigman
Verified Buyer
“I love Ciaté!!! Beautiful products and fast wonderful service!! Keep up the great service!!”
Helpful Report
Posted 4 years ago
Kory Shaughnessy
Verified Buyer
“Super fast shipping, everything arrived in perfect condition and all products are amazing!! Especially the brow microblade effect pen! I’m throwing out every brow pencil, gel etc and only keeping this! Please don’t ever discontinue that product!! Thanks Ciate! ❤️❤️❤️”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Glitter Flip lip gloss colors are deceptive. Picture looks like a glittery gloss, but they are thick matte colors. Awful. I cannot wear those colors and I purchased three.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I love the watermelon face primer and lip oil! It's a great price for the quality of the product and not to mention it got here really quick. I have eczema/dry skin and the product works well for me!”
Helpful Report
Posted 4 years ago
Debbie Franklin
Verified Buyer
“I love the glitter flip. The glitter stand on and no touch ups.”
Helpful Report
Posted 4 years ago
Samantha Dutton
Verified Buyer
“Overall I really like the product and love the glitterflip action. I do not think the colors match what is shown on the website. I was disappointed to see that they wear much darker then shown. I like the lipsticks and would like to try other (lighter) colors.”
Helpful Report
Posted 4 years ago
Nakeeta Mitchell
Verified Buyer
“Love the product and the shipment arrived fast. I am excited for the new shipment.”
Helpful Report
Posted 4 years ago
Esther Serratos
Verified Buyer
“Watermelon primer it’s the Best my makeup looks flawless.”
Helpful Report
Posted 4 years ago
April Fraser
Verified Buyer
“This color needs more sparkle”
Helpful Report
Posted 4 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
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