US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this brand and the quality of their lipsticks. The glitter flip is hands down one of my favorite lipsticks that I own.”

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Posted 5 years ago

“Quite a swift processing. I love that I got my lipsticks in no time.”

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Posted 5 years ago

“I got my lipsticks exactly when I was supposed to. Everything was perfect.”

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Posted 5 years ago

“I love love love my glitter flips, I have 6 colors now, and they arrived super fast. Great customer service.”

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Posted 5 years ago

“I have only tried one product so far and I was not happy with it at all.”

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Posted 5 years ago

“I can’t figure out how to open it. Can someone please advise?”

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Posted 5 years ago

“It's not the color I expected and there is not enough glitter!”

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Posted 5 years ago

“Easy to order, easy to track and arrived on time. Great price too!”

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Posted 5 years ago

“I recently order fro your company for the first time. The product arrived on time, and was exactly as described.”

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Posted 5 years ago

“Shipping was very good less than 1wk to the US. I didnt really enjoy paying for S&H but my order didnt quite reach $30, several items I wanted were out of stock!”

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Posted 5 years ago

“Not worth the hype. Very disappointed.”

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Posted 5 years ago

“I got two shades, both brushes were hardened and misshapen when they arrived. The shades I got were okay, but they were impossible to apply. I probably won’t order anything else from this company.”

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Posted 5 years ago

“Horrible. Its dries out your lips and has no sparkle. I did not receive my free one as advertised.”

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Posted 5 years ago

“I was not as pleased with the actual products advertising vs reality. The gloss sparkles before drying so it was not as cool as it sounded. I'm glad I got one free because I really do not feel they are worth the money.”

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Posted 5 years ago

“Overall, very impressive service! My items shipped quickly and arrived on time. Everything I ordered is of high quality!”

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Posted 5 years ago

“I received a gift box of mini polishes and have been beyond impressed with them. So much so that I ordered two of the colors I use the most plus another top coat. The polish wears well and I am very particular. Make that obsessed; can’t stand it when polish chips. Nice, nice stuff!”

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Posted 5 years ago

“I am unhappy with the two colors I received. They do not look anything like the photos or what the “models” we wearing. I won’t order again. Wish I could get my money back.”

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Posted 5 years ago

“The colors were not as they appeared. Didn't like them too much.”

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Posted 5 years ago

“Beautiful colors I order 10 and got them on special”

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Posted 5 years ago

“Colors online are a bit different than they are in person but I absolutely love them! Ordered forbidden and infamous. Forbidden is a purple/red. Too dark for my everyday but a very pretty, fun color. Infamous is a taupe /brown color with a hint of pink. My favorite one. I fell in love with these lipsticks and I don't wear lipstick often. These last me at least 8 gorgeous hours. In ordered 2 more a couple of days after receiving my first two because I wanted some more natural daily colors. In ordered chaos and undressed. Undressed is a very mute taupe and its perfect for my everyday. Chaos is a rusty brown and gorgeous for a night out or a special occasion but still pretty and subtle enough for me to wear to Church. Absolutely amazing quality. In very impressed.”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews