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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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Tiara Valentino-Perkins
Verified Buyer
“I love the products but the customer service and follow up to my complaint has been sub-par and left a bad taste in my mouth.”
Helpful Report
Posted 3 years ago
Misty Barron
Verified Buyer
“Doesn't have a coconut fragrance before u buy... its part of the welcome package and its very disappointing 😕”
Helpful Report
Posted 3 years ago
Carolyn Gray
Verified Buyer
“Hi there. I sent an email regarding a lost package.”
Helpful Report
Posted 3 years ago
Samantha Salinas
Verified Buyer
“More Than 10 days my oeder not arrive !”
Helpful Report
Posted 3 years ago
Marta Amaya
Verified Buyer
“I bought 2 and one of them came like this. I emailed and have not received a response”
Helpful Report
Posted 3 years ago
Cynthia Lopez
Verified Buyer
“I always read reviews before purchasing new products and I have to say that these products did not at all live up to their hype.”
Helpful Report
Posted 3 years ago
Tracey Younes
Verified Buyer
“disappointed in the main glitter flip products not looking at all like pictures led me to think, and how dry they are, and messy.”
Helpful Report
Posted 3 years ago
Jen Starr-Reivitt
Verified Buyer
“Shipping is taking forever! I love your mascara but I ordered two as gifts on the 15th and it’s Christmas and they’re not here.”
Helpful Report
Posted 4 years ago
Ting Rezentes
Verified Buyer
“Super disappointed that both of the top coats I ordered were terrible quality One was dried up and the other won’t even open ... I’m guessing the polish is dried up in the lid ...”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I’m being asked to review an item I haven’t received despite being charged $14 for 2 day delivery ☹️”
Helpful Report
Posted 4 years ago
Dulce Garza
Verified Buyer
“The lip colors I got don’t look anything like that they looked liked online. I ordered because I have one other color that I love but was not available. I decided to buy 3 the looked like very beautiful nudes. They turned out so bright not nude like at all, I won’t be using them.”
Helpful Report
Posted 4 years ago
Stephanie Courtney
Verified Buyer
“Can’t because I never received the package. Got message it was delivered but it wasn’t!”
Helpful Report
Posted 4 years ago
Lucia Cwalinski
Verified Buyer
“I'm sorry to say that the Glitter Flip Liquid Lipstick was extremely drying and heavy on my lips. It looks so pretty on the lips of the models but looks nothing like that it reality.”
Helpful Report
Posted 4 years ago
Tara Rodriguez
Verified Buyer
“First let me say that this product is gorgeous! The reason for my poor review is the applicator. I purchased two different colors. I opened one of them and the tip of the applicator broke off inside the bottle. I didn’t even get the opportunity to try it out. Very disappointing:( I think that it would be better to have a felt tip applicator or a thin brush in any case.”
Helpful Report
Posted 4 years ago
Danielle Norden
Verified Buyer
“Microblading eyebrows makeup is good for one use.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“They were nit glittery at all 😒”
Helpful Report
Posted 4 years ago
Zuzana Zuscinova
Verified Buyer
“Easy shopping online.”
Helpful Report
Posted 4 years ago
Heather Presley
Verified Buyer
“Still haven't received my product yet.....”
Helpful Report
Posted 4 years ago
Karen Burton
Verified Buyer
“I am still waiting for my package. Perhaps Ciate London should make sure the product is delivered before requesting a review.”
Helpful Report
Posted 4 years ago
Krislynn Metzger
Verified Buyer
“The color flip formula isn’t to great...the formula is thin and disappears when you try to blend it out with your finger. For the price and the amount of product received I would not buy these shadows again. I personally prefer my liquid shadows from Stila the product has great coverage, thick formula and the price is reasonable for the amount of product received. This eyeshadow sadly wasn’t much better than the glitter flip lipstick they made a few years ago.”
Helpful Report
Posted 4 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
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