US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love the products and I got them quick! My only complaint is because I collect makeup for packaging not use. The product I got had creases which no isn't a big deal unless it's for your collection. Overall it was an amazing experience ordering from the.”

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Posted 3 years ago

“i do love the saturation of color with the glitter flip lip color but not enough glitter!”

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Posted 3 years ago

“Love the powder! Ordering was easy, and delivery was as expected.”

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Posted 3 years ago

“Loved my products 😍”

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Posted 3 years ago

“My package was damaged. The mirror casing was cracked and the blending sponge had a large dented marked across it from the packaging digging into it. Not happy!”

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Posted 3 years ago

“Wonderful!”

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Posted 3 years ago

“Love the lip gloss!”

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Posted 3 years ago

“I ordered the Glitter Flip Lipstick in 3 shades, Iconic, Teal and Dark Purple and an additional Glitter Storm Lipstick. My order came quickly and intact. The colored lipstick packaging is more lip gloss style but did stay in through a meal and most of the day. The fun colors stayed on better than the lipstick which was not very pigmented but was quite pretty over the Dark Purple.”

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Posted 3 years ago

“Mostly good products but my brow pen came dried up”

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Posted 3 years ago

“Super cute! I wish the sticker glue was more stronger. After two days, it comes off.”

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Posted 4 years ago

“I am very happy with my first purchase from Ciaté. I purchased some mascara and powder. I love the smell of the powder and the mascara makes my lashes awesome. I had an issue with the price charged so I contacted customer service and they corrected the problem right away. I will definitely be back as a customer.”

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Posted 4 years ago

“The site is easy to navigate and my order arrived very quickly. This is the first time I ordered from Ciate London. I ordered 4 nail polishes. I am looking forward to using them as the quality of the products is superb.”

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Posted 4 years ago

“When I placed my order I met the requirements for free shipping. I saw I was charged for shipping so I sent them an email and within 48 hours they responded and credited my account. Good customer service!”

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Posted 4 years ago

“Love the glitter flip lipsticks yet some of the pictures don't reflect the true shade of some of the colors. Other than that this product is wonderful.”

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Posted 4 years ago

“Great range of products. Just wish I could find more in sephora.”

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Posted 4 years ago

“I wish they would have included more in the miss piggy set . It was a little bit overpriced”

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Posted 4 years ago

“I really love everything Ciate does. They are one of those brands with fair prices and good quality.”

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Posted 4 years ago

“oh my YESSSS!! I ordered on a Sunday and in a couple of days my lip glosses were here!! The colors were amazing!!!”

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Posted 4 years ago

“Ordering was easy, shipping was fast but color was off.”

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Posted 4 years ago

“The colors are perfect its just i wish it was more sparkle”

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Posted 4 years ago

US Ciate London is rated 4.1 based on 3,078 reviews