US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like my products but I don't like how they send you promotion code and you can't use them. I purchase 6 of the flip glitter lipstick and the Jessica rabbit glitter lipstick.”

Helpful Report

Posted 4 years ago

“Not at all glittery like ad! Bleeding on lips. I did like the applicator. Not moist”

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Posted 4 years ago

“Received order fairly quick and the product is great”

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Posted 4 years ago

“Amazing product! Love that the glitter pops while you wear it. Great texture and formula. I'm a new loyal customer!”

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Posted 4 years ago

“I love the 2 colors that i bought. I have friends that are going to buy some now.”

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Posted 4 years ago

“Super fast shipping which is important to me. Everything was just as I had hoped it would be & better. I got the Wonderwand Lipstick in Soft Berry which is beautiful on. I think it will be a new lip color for 2020. I also purchased the Watermelon Hydrating Lip oil ( just what my lips needed & it tastes & smells fantastic) & the Bamboo Bronzer South Beach in Mex Dark. It goes on nicely and blends well. Love the tanned look it gives.”

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Posted 4 years ago

“Products are fine. Customer service needs a tune up. Ever hear of a return reply? TY”

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Posted 5 years ago

“Fast shipping and great products!”

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Posted 5 years ago

“The only reason it’s not 5. Is because of the back and forth I had to go through to get my Forbidden glitter flip. Other than that, great company they where friendly (despite the run around) and I love the products”

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Posted 5 years ago

“Love the nail polish!”

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Posted 5 years ago

“Love the lipstick and how it has sparkles but is still matte. I wish it lasted longer but I love the color so much that aspect doesnt really bother me!”

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Posted 5 years ago

“Awesome service and products!”

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Posted 5 years ago

“Very happy with my order, all arrived super quick and safely. Ordered again the day I received my order as one of the lipsticks is my new fav so wanted to get more.”

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Posted 5 years ago

“Got here quick”

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Posted 5 years ago

“Loved all products I've gotten from Ciate so far. Shipping was fast!”

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Posted 5 years ago

“Great quality products, beautiful colors and an ample selection.”

Helpful Report

Posted 5 years ago

“Shipping was great, super timely and packaged well. Was a bit disappointed in the quality of the products for the price. Definitely glad I bought what I did while it was on sale. Probably would be very upset if I had paid full proce”

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Posted 5 years ago

“Wasnt pleased at all and thats a shame it wasnt all that it showed on video”

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Posted 5 years ago

“Just not the colors I expected so not a fit for me.”

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Posted 5 years ago

“I bought the advent calendar this year. The nail file was missing and it had 7 repeat shades in it, 1 of which has been in 3 calendars. The products are great but that was a let down.”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews