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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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Jennifer Pizzitola
Verified Buyer
“Love your products! Your website is easy to navigate and the whole process was a breeze. I’m waiting as we speak for my goodies to arrive, and I can’t wait to get them. I got the Extraordinary loose facial powder for my daughter. Her skin is so sensitive and breaks out a lot from other makeup. I got your powder in my Fabfitfun box. She used the powder and now swears it’s the best loose powder out there. I can’t wait for her to get the surprise!”
Helpful Report
Posted 4 years ago
Lilie Naness
Verified Buyer
“Very ugly. Look nothing like the picture.”
Helpful Report
Posted 4 years ago
Carrie Treat
Verified Buyer
“I still haven’t received it or any shipping updates :(”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I paid for 2 day priority shipping, but it was not shipped out as 2-day priority. I contacted customer service and received refund for shipping. Now it has been a whole week and today is the estimated delivery date, but online tracking says it will be late and didn't provide a date. This was supposed to be Christmas gift. I don't see the point of getting it after Christmas. And sorry i can't comment on the products since i haven't received them yet. Won't consider shopping on this website again.”
Helpful Report
Posted 4 years ago
Katherine Wilson
Verified Buyer
“Shopping was fine. However I have not yet received my package.”
Helpful Report
Posted 4 years ago
Nicole Aviles
Verified Buyer
“I have become a huge fan of US Ciate London. I started with their coconut setting powder and setting spray which I love. I recently purchased their mega lip haul which just arrived. Great for gifting and trying all their formulas and shades.”
Helpful Report
Posted 4 years ago
Josue Guevara
Verified Buyer
“Loved this gift . Thank you”
Helpful Report
Posted 4 years ago
Suzanne Dotson
Verified Buyer
“LOVED the Microblade Brow Pen. WOW so easy to use! I have tried other similar styles of brow pen in other brands and they just didn’t work well for me. THIS one is AMAZING!!! I will definitely purchase AGAIN!”
US Ciate London 5 star review on 15th December 2020
Helpful Report
Posted 4 years ago
Jeanette Rodriguez
Verified Buyer
“Love the variety and the colors are so beautiful”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I got a great deal on a gift set consisted of 24 lipsticks, it was a Black Friday sale with like 80% off. Great quality and saved a lot o f money. Love it. This holiday season all of my girlfriends are getting lipstick.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I have a suggestion. Please develop a gel base coat for your Gel nail polish range. It promises 10 days of wear, but I am not getting the results. Thank you.”
Helpful Report
Posted 4 years ago
Roberta Lowney
Verified Buyer
“I would love to review the item, but it was never received???”
Helpful Report
Posted 4 years ago
Marilyn Hornbeck
Verified Buyer
“Love the watermelon Primer! Great Service too!”
Helpful Report
Posted 4 years ago
Isabel Solorzano
Verified Buyer
“Los mejores lipstick que e tenidos! Color fuerte y sin dañar mis labios! Lo mejor!”
Helpful Report
Posted 4 years ago
Teresa McCabe
Verified Buyer
“I still have not received my order yet!!!!!!!😡😡”
Helpful Report
Posted 4 years ago
Sandra Ritchey
Verified Buyer
“Very frustrated with product and no response from customer service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I ordered an advent calendar with 2 day shipping. It’s been over a week and it still hasn’t arrived. Customer service has not responded to me after days and multiple emails.”
Helpful Report
Posted 4 years ago
Ting Rezentes
Verified Buyer
“Super disappointed that both of the top coats I ordered were terrible quality One was dried up and the other won’t even open ... I’m guessing the polish is dried up in the lid ...”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I have used several different products and I love them all!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Super cute! I wish the sticker glue was more stronger. After two days, it comes off.”
Helpful Report
Posted 4 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
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