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US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
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Email:

Ellie.Read@ciatelondon.com

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Kim Babb
Verified Buyer
“Loved the eyeliner. And setting powder lasted all day. my package arrived in 2 days”
Helpful Report
Posted 5 years ago
Brandy Ellison
Verified Buyer
“I wasn’t very happy with my purchases from you. I was expecting sparkle and there is barely any. I won’t be ordering through you again.”
Helpful Report
Posted 5 years ago
Anna Boyd
Verified Buyer
“Very good company to order from. Very fast shipping and receiving. Will be ordering from them again.”
Helpful Report
Posted 5 years ago
Dawn Geis
Verified Buyer
“Easy to order and quick delivery of items.”
Helpful Report
Posted 5 years ago
Ann Flynn
Verified Buyer
“Very timely delivery. Purchased 2 Glitter Flips from a Jeffree Starr recommendation. Colors lovely but too drying for me. Can’t return because I used them. Not a fan”
Helpful Report
Posted 5 years ago
Dawn Blagg
Verified Buyer
“I’m in love with this lipstick. Once you put it on it’s doesn’t come off on anything”
Helpful Report
Posted 5 years ago
Acelynn Mcmahan
Verified Buyer
“Beautiful makeup, long wear & easy to us. The bronzer worked very well, the long wear lipstick (I purchased red with & without sparkles) worked well, once it dried it stayed in place. Perfect popping colors that looked great all day & night. Completely happy with the purchase overall, if I could change anything, it's the shipping. Shipping takes FOREVER (2weeks) to get to USA. I almost forgot I purchased it by the time it arrived.”
Helpful Report
Posted 5 years ago
Tiffany Valdivia
Verified Buyer
“The products were fine, but the links to receive what should have already been a 20% off my 1st order never happened. And then reaching out to customer service only got me to click on another link to still not be able to receive what I should have had to begin with. There is still no resolution. The link to the discount, which is to enter my email ends up being canceled because of a referal that I didn’t need to begin with for the discount. Annoyed”
Helpful Report
Posted 5 years ago
Anna Goddard
Verified Buyer
“I love this brand!!!!”
Helpful Report
Posted 5 years ago
Meghan Sinn
Verified Buyer
“I loved the glitter pop, but the color I ordered is so off from what it looks like on the website its unwearable for me :(”
Helpful Report
Posted 5 years ago
Melissa Davison Ford
Verified Buyer
“Love love love the glitter lipstick I just got! Thank you!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Absolutely loved the glitter flip lipsticks! I’m obsessed!”
Helpful Report
Posted 5 years ago
Michele Martinez
Verified Buyer
“Great customer service!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“This was my first time ordering from Ciate London. I bought the Glitter Flip lipstick (2 for 19.00 deal). I dont normally like to pay that much for lipstick but the deal made it more affordable. It was shipped within a day of ordering and delivered a couple days of being shipped. I definetly look forward to ordering again.”
Helpful Report
Posted 5 years ago
Terri Rael
Verified Buyer
“I recently purchased the glitter storm palette, the glow-to illuminating blush, the extraordinary translucent powder and 2 glitter flip lipsticks. I absolutely love love love ❤️ every product I purchased! Thank you Ciate London!!!!”
Helpful Report
Posted 5 years ago
Kim Lux
Verified Buyer
“I absolutely love this glitter flip lipstick!!! The shipping was lightning fast! I will be purchasing again!!!!!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“It was my first time purchasing their products, but definitely NOT the last!!”
Helpful Report
Posted 5 years ago
Venessa Burdan
Verified Buyer
“Really love the glitter flips!! And they came really fast!”
Helpful Report
Posted 5 years ago
Jodi Nicholson
Verified Buyer
“Love this product! Will def. Be getting more!”
Helpful Report
Posted 5 years ago
Angelia Maness
Verified Buyer
“Fast shipping! Love the colors! They stay on for an all day look! The Glitter Flip colors are fire!”
Helpful Report
Posted 5 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
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