US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m not getting my products or a response for a refund I will never, ever order from you again until I get a refund! I’m clearly not receiving my package it said delivered like 3 days ago and it’s still not here ! A refund or store credit is the best choose as clearly something is going wrong with my delivery!”

Helpful Report

Posted 4 years ago

“I loved.... Loved!.... Loved! My lipstick! I see that it almost lasts all day!!!!!”

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Posted 4 years ago

“I received this much faster than I expected.”

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Posted 4 years ago

“Got the black & the purple flip love them both. Definitely ganna get some more!”

Helpful Report

Posted 4 years ago

“I love these lip colors ! They work like magic. The color is very vivid, and so is the glitter. The color will be darker in person than what you see online. They also last a super long time on my lips as well. They are a great quality !”

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Posted 4 years ago

“I love love love the glitter flip lip gloss. It makes like worth living and I'm completely serious. Super fast shipping. Just what I needed for a pick me up during quarantine.”

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Posted 4 years ago

“The glitter flips I purchased clump up when I apply and it’s not what I expected. I was really looking forward to getting these and I was greatly disappointed.”

Helpful Report

Posted 4 years ago

“The colors are vastly different on the lip photos than they are in person. I understand monitors differ slightly, but your trouble shows and is listed as a light coral and arrived orange. The forbidden is slightly better in comparison to the photo, however while it stains the lips well, it gets all over everything and pressing your lips together after 2 minutes does not get the super sparkly effect advertised. Overall I would not order again.”

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Posted 4 years ago

“I never received my item and no refund! Where is it?!”

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Posted 4 years ago

“the products are super”

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Posted 4 years ago

“It was easy to find the products I wanted, simple to purchase, and quick to come! I love my new glitter lip colors and they’re perfect shades for spring!”

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Posted 4 years ago

“I love my pink lip balm. It goes on and stays on. It's a beautiful glitter color as well. Fast shipping too. I will definitely order from them again.”

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Posted 4 years ago

“I really love the teal, but the Candy Pink is a bit disappointing color wise, it just doesn't pop. I do like the product over all and am glad I purchased! Shipping was Very fast and packaged well with good communication. Thanks!”

Helpful Report

Posted 4 years ago

“They're pretty bit makes ur lips feel dry when u pop them together for the glitter.. need more hydration to it”

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Posted 4 years ago

“I thought this formula was different then most. It sets ok, a bit dry but not like others. This product does smear. Needs more glitter shine.”

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Posted 4 years ago

“Excellent !!”

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Posted 4 years ago

“I did receive them; however, they seemed to be old. There was a gap in the container, meaning the product wasn't full and they were very dry. I took pictures, but can't upload them.”

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Posted 4 years ago

“Speedy shipment. No complications.”

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Posted 4 years ago

“I love my colors. I got mines in the mail fast. I also love that it stays on for a long time.”

Helpful Report

Posted 4 years ago

“Received a few samples and I'm very impressed with the products I have tried. Amazing quality.”

Helpful Report

Posted 4 years ago

US Ciate London is rated 4.1 based on 3,078 reviews