US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s great.”

Helpful Report

Posted 4 years ago

“Love my lipstick and the color too.💜”

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Posted 4 years ago

“👌🏻❤️Lovee”

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Posted 4 years ago

“Fabulous colors!! Sparkle and shine all day wear! Love it!”

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Posted 4 years ago

“My purchase shipped quickly and arrived intact. I'm very pleased with Ciate London's service.”

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Posted 4 years ago

“The colors are different than on the model.. they are all much darker. I had to give them away. That only applies to the glitter flip.. the shimmer lipstick is absolutely beautiful.. I will try more shades just not the glitter flip..”

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Posted 4 years ago

“Very fast delivery of product”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Fast shipping!”

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Posted 4 years ago

“Reasonable prices, fast shipping.”

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Posted 4 years ago

“This company has great products and very reasonably priced beauty products. My first time trying any of their products. You get exactly what is advertised on site.”

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Posted 4 years ago

“EASY TO DEAL WITH”

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Posted 4 years ago

“It just wasn't what i expected. It's misleading it doesn't glitter like they show it it's barely noticeable. And it smudged a lil”

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Posted 4 years ago

“Delivery was prompt and product was intact and undamaged!! Love my selections”

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Posted 4 years ago

“I contacted someone via email and have not heard back. I didn’t not receive my package and have had mail theft. I asked for the package to be sent to another address or to please refund me. If I don’t get a reply soon, I will dispute the charges.”

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Posted 4 years ago

“Got my items super fast, and at great prices with free shipping. There were a few things that were OOS that I really wanted that I could have gotten on Sephora, but exclusives I was able to only get here. Would have loved to have gotten some samples of other items they offer to have encouraged a future order directly from them.”

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Posted 4 years ago

“I love the glitter flip it’s amazing great color abs it stays on. And it does work when you press your lips together after it dries. It’s great”

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Posted 4 years ago

“Colors are not at all as they appear online, not nearly as much sparkle as shown”

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Posted 4 years ago

“I love the Glitterflip more than I can express. But even more than that I *love* the customer service at Ciate London!”

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Posted 4 years ago

“I would advise better descriptions on their products. Really fast shipment. I would buy from them again.”

Helpful Report

Posted 4 years ago

US Ciate London is rated 4.1 based on 3,078 reviews