US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Ellie.Read@ciatelondon.com

Write Your review

Tell us how US Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm in love with the glitter flip liquid lipstick!! Stays on where you have to scrub it off and looks amazing. Definitely my go to now!”

Helpful Report

Posted 5 years ago

“No issues at all :) Fast service, and the right products! Thank you so much!!”

Helpful Report

Posted 5 years ago

“I love my glitter flip lipstick! I have two now, but I'll be sure to get more in the future! I got the dark purple and the black ones.”

Helpful Report

Posted 5 years ago

“The colors are NOT what is pictured. The customer service doesnt reply. They don't fix their problems. Worse experience I've had.”

Helpful Report

Posted 5 years ago

“I’m a first time purchased through your company. I received a sample in my Ipsy bag of a beautiful shade of the glitter long lasting liquid lipstick. I was impressed with the quality. Then I saw your promotion on Facebook for the bogo of the same lipstick! I ordered got my discount and it arrived in less then a week!! And omg the shades are amazing and it’s my birthday weekend so we went out we ate dinner had drinks and I woke up the next day sadly to admit with my makeup on still! (Birthday weekend remember lol) I took a shower I came out and my make up was gone but my lipstick was flawless!! This stuff lasted over 24 hours wasn’t cakey didn’t rub off on anything lasted two meals lots of drinks and a shower and was still flawless! I’m a contour your face makeup enthusiast and I’m impressed! Thank you for an amazing product! Now please for the love of god don’t discontinue it! I’ll be buying for Years to come!”

Helpful Report

Posted 5 years ago

“I have bought many many lip products in life but the glitter flip lip cream is by far one of the best I have ever used. Looks amazing, just the right amount of glitter. I am in love with these. I will definitely will be getting them in all colors.”

Helpful Report

Posted 5 years ago

“The lipstick is okay. I don’t like how goopy it is. It takes practice to get it to go on and it’s not kiss proof. I do love the glitter and that’s why I gave it 2 stars.”

Helpful Report

Posted 5 years ago

“The lipstick is goopy and does not go on smoothly. It also dries out lips and doesn't look good after about 5 minutes.”

Helpful Report

Posted 5 years ago

“Was very disappointed in the product as it did not look like it did as advertised. There were barely any sparkles.”

Helpful Report

Posted 5 years ago

“Very fast shipping. I enjoyed the glitter flips in light colors and in the past enjoyed the nail line.”

Helpful Report

Posted 5 years ago

“Love my sparkle glosses great colors very fast shipping and great price”

Helpful Report

Posted 5 years ago

“Received my items quickly and in good packaging that kept them undamaged.”

Helpful Report

Posted 5 years ago

“I purchased 2 of the Undressed Glitter Flips on their Buy One Get One Free deal, and only one came. Not only that, this particular formula is horrible. There is almost no glitter and it's extremely drying. It was not a good Nude color at all. The picture makes it look like it would be a pink undertones, and it's definitely a yellow one. I sent them 2 messages; one customer service form and one email and never received a response. I have another glitter flip that I love, and would love a light pink color in, but I don't think that's a good idea at this point.”

Helpful Report

Posted 5 years ago

“Love the glitter but the 2 colors I ordered are darker than shown in pictures and I’m about the same skin tone as model. Will be getting more but will be lighter in color.”

Helpful Report

Posted 5 years ago

“Sooo bummed! Wanted the pop and sparkle but just not there! Must be enhanced photos and videos because there is just a hint of sparkle or glitter but nothing like the photos and videos posted! Also 2 of the 4 colors are not for me and they are sooo much more different then shown! Sooo disappointed”

Helpful Report

Posted 5 years ago

“I love the colors of the lipstick and they wear for a long time. I did notice the lipstick wand is a little odd shaped and makes it hard to apply lipstick and the glitter falls on my face but I love it still.”

Helpful Report

Posted 5 years ago

“Love the products and service and shipping time was great as well!”

Helpful Report

Posted 5 years ago

“The glitter in this lip gloss is out of control and gets all over your face! The lipstick feels extremely dry and the colors were nothing like what was advertised.”

Helpful Report

Posted 5 years ago

“I actually love the lipsticks but they don't sparkle at all like the video.... so I feel that's false advertising. The product is great but that's not the product in the video.”

Helpful Report

Posted 5 years ago

“Although the stamp eyeliner was great, I was disappointed with the glitter flip products. The colors were nothing like those on the website and the applicators had "divets" in them as if they had been cut into, so the application was not smooth at all.”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews