US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wasnt pleased at all and thats a shame it wasnt all that it showed on video”

Helpful Report

Posted 4 years ago

“Just not the colors I expected so not a fit for me.”

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Posted 4 years ago

“I didn’t know that the lip gloss was a matte gloss. I don’t care for glosses that dry up on your lips, they make my lips feel dry and cracked, so I added a little clear gloss to my lips. If only the lip gloss had some kind of moisturizer in the gloss.”

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Posted 5 years ago

“The glitter lip color does not glitter. Very disappointed 😢”

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Posted 5 years ago

“I am really disappointed with this product. I saw this on an instagram ad, and it promises to deliver glittery magic with one smack of the lips. well, it was not glittery at all! There were some glitter but it just looks like I was around glittery things and some got in my lips. The wand is also very cheap! I've seen cheap lipgloss with better wand than this! This also made my lips very dry. One positive thing I noticed was that it did stay on longer. But no glitter nor shimmer. I wouldn't recommend it. It wasn't worth the money. I feel like its a false advertisement.”

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Posted 5 years ago

“Hardly any sparkle. Lips felt dry. Had to put on gloss. Then it got sticky. Very disappointed.😕”

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Posted 5 years ago

“I ordered two lipgloss the purple was ok the gold was not gold it’s like a pink with no glitter”

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Posted 5 years ago

“Doesn’t last.”

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Posted 5 years ago

“Anything over $5 for shipping for 2 lip glosses is outrageous”

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Posted 5 years ago

“Good shipping time but there is no glitter in my glitter glosses. I was and am super disappointed w ciate and Jeffery star for promoting and hyping up a gloss that doesn't have the glitter explosion that I was looking for.”

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Posted 5 years ago

“The colors look nothing like pictured and it barely lasts I’m very disappointed will never buy again”

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Posted 5 years ago

“The color was not as expected - more bright purple/pink that I thought it would be. Sadly, I'll have to return it or maybe give it away,”

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Posted 5 years ago

“I need someone to get in touch with me before i review anything.. i had broken items in my package... i need it fixed then i will review.. sent a email on Saturday Dec 7th. No response yet. Today is the 11th of December.”

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Posted 5 years ago

“I love the colors but I’m not impressed with the formula. I’ve tried other matte lipsticks without them drying my lips as much as these do.”

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Posted 5 years ago

“The quality is not very good”

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Posted 5 years ago

“Sparkles not the greatest”

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Posted 5 years ago

“I have only tried one product and it was not as advertised, leaving me not very impressed.”

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Posted 5 years ago

“The service is excellent! But the color chart in the Glitter Flip gloss is off. I’ve ordered two- and my husband said I look dead in both! So Unhappy with the colors!”

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Posted 5 years ago

“I’ve wanted to try the lipstick & unfortunately they didn’t hv the barely nude I like so I tried the other Nudeish color 😔😔😔 & it did not look good on me nor the red it didn’t glitter like it was supposed to 🤷🏽‍♀️”

Helpful Report

Posted 5 years ago

“Totally not the color that was advertised. Very disappointed”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews