US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Ellie.Read@ciatelondon.com

Write Your review

Tell us how US Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wears off easy”

Helpful Report

Posted 4 years ago

“Love the look and feel of this magic gloss.. It doesn't transfer...so beautiful.. My only complaint is I had to oder additional color to get correct color..the swatch on the cite isn't accurate and I now have spent money on a color that looks nothing like what was represented online...but I did purchase one more time as I had seen the replacement color swatched by jeffree star..love candy!”

Helpful Report

Posted 4 years ago

“Love the colors and sparkle but transfer is an issue but other than that perfect ❤️”

Helpful Report

Posted 4 years ago

“Generally love this brand and their products. I am always willing to try new things because I trust their quality.”

Helpful Report

Posted 4 years ago

“I don't know what happened. I was to receive my order and somehow the shipment went back to their warehouse. I waited an extra 2-3 days. The shipping isn't Ciate's fault, but I wish I wasn't forced to wait. I loved the products when I finally did receive them. The packaging meant the nail polish was protected for they were in plastic bags and the lipsticks were in pretty boxes.”

Helpful Report

Posted 4 years ago

“I love US Ciaté London. I have ordered several products, including the new glitter flip lip gloss. It’s pretty and long lasting. You can eat and drink while wearing it and not transfer the lip gloss onto cups and straws. I’m happy I found this new collection! Thank you 🥰”

Helpful Report

Posted 4 years ago

“The glitter flips I ordered came promptly,one color I loved whisper,and the other color was trouble it was ok a little too orange for me.! I noticed after application of the liquid lipsticks that it lasted about three hours after eating!!”

Helpful Report

Posted 4 years ago

“Average response time. Slow to react to correct an order problem but ultimately the issue was solved in a satisfying manner.”

Helpful Report

Posted 4 years ago

“Really wanted to give them 5 stars. But the packaging is awful. Beautiful to look at. But if you want to use it, take special care to get a grasp. There are no points to grip the smooth round cases and opening some compacts is an act of accomplishment. One brand new compact smashed onto the floor and lost all the product. Disappointing.”

Helpful Report

Posted 4 years ago

“Easy company to deal with.”

Helpful Report

Posted 4 years ago

“Fast shipping and great promo specials!”

Helpful Report

Posted 4 years ago

“I really love the teal, but the Candy Pink is a bit disappointing color wise, it just doesn't pop. I do like the product over all and am glad I purchased! Shipping was Very fast and packaged well with good communication. Thanks!”

Helpful Report

Posted 4 years ago

“They're pretty bit makes ur lips feel dry when u pop them together for the glitter.. need more hydration to it”

Helpful Report

Posted 4 years ago

“Excellent !!”

Helpful Report

Posted 4 years ago

“Beautiful, True to the color and stays on!!! Also got the product shipped QUICKLY”

Helpful Report

Posted 4 years ago

“Your service was amazing! What a price and I got my p package within days! I love the colors and the sparkle! The only drawback I Experienced was that the lipstick is a little dry. Thank you so much”

Helpful Report

Posted 4 years ago

“I ordered 2 colors and one it turns out isn't the right color for me. Was a little upset that there was no return address to change for a different color. However, the Forbidden Red is amazing and fits my skin tone well! Love the glitter pop that comes with it. Goes on easy which I love.”

Helpful Report

Posted 4 years ago

“I am very pleased with Ciaté London. Great products and decent shipping speed. My products arrived on time and in good shape. The products are good quality and reasonably priced. I feel the quality of product I am receiving for the price is great.”

Helpful Report

Posted 4 years ago

“Shipped really fast! Nicely packaged.”

Helpful Report

Posted 4 years ago

“I purchased 4 of the Glitter Flip liquid lipstick. I think each color is beautiful! My lips are dry and this is a little bit drying formula. I have to use a clear gloss to keep my lips hydrated. It was a little more hydrating it would be perfect.”

Helpful Report

Posted 4 years ago

US Ciate London is rated 4.1 based on 3,078 reviews