US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ciate London is a very nice product. I will be purchasing this lipstick again.”

Helpful Report

Posted 5 years ago

“It’s an ok lipstick but is not as sparkly as advertised”

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Posted 5 years ago

“I love this lipstick and gloss!! The sparkle is phenomenal!!”

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Posted 5 years ago

“I love it it’s non drying and non chapping”

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Posted 5 years ago

“Pigment is spot on and exactly what I expected. Extremely long lasting. I had to scrub hard to get it off which was a pain but just goes to show this stuff is no joke. The glitter definitely isnt as pronounced as what you see in the videos but is still gorgeous! Love it and will be ordering more!”

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Posted 5 years ago

“I always have that fear of ordering from the unknown, but this time I was pleasantly surprised. My glitter flip worked just as stated on their ad. I love the colors and how wow it holds up throughout the day. I will definitely be ordering from Ciate again!”

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Posted 5 years ago

“Great plan on ordering more”

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Posted 5 years ago

“This product is far from the way it is presented in the photos and the videos....the colors aren’t true to the shades that are presented online, and it doesn’t have the glitter payoff ...definitely doesn’t deliver what it claims! Pretty disappointed....”

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Posted 5 years ago

“Love my lipstick”

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Posted 5 years ago

“Best products I’ve ever used”

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Posted 5 years ago

“Great company, everything came as described. Shipping was fast. Good quality products at fair pricing.”

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Posted 5 years ago

“I was very thankful that you were able to ship a replacement for the antique brooch nail polish. It was a very easy process of sending pictures, and your response time was great. Thank you again for making this a very easy experience and I am otherwise very much satisfied with the items.”

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Posted 5 years ago

“What a waste of money, Your product does not do anything your ad claimed it to do. Zero glitter effect.”

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Posted 5 years ago

“First purchase of ciat'e glitter flip. Purchased infamous berry. Great color for my complexion and lasts long time! Did dry fast on my lips and was easy to apply. Would purchase again for sure!”

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Posted 5 years ago

“Love this lippie!! So pretty. Lasts a long time!”

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Posted 5 years ago

“I purchased 5 different colors after seeing the ad. I knew i needed them. I love sparkle everything. To my disappointment though, they are not nearly as sparkly as advertised. Even the colors are different than advertised. Candy which is a light pink, looks almost purple. Another color is straight coral. I would not purchase again. Please save your money if you’re looking for something super sparkly... this is NOT it.”

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Posted 5 years ago

“Shipping for lip gloss shouldn't cost almost as much as the lip gloss.”

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Posted 5 years ago

“Lip stick is very beautiful and shiny my kind of lipstick love it aloha yvonne owens”

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Posted 5 years ago

“Order was all wrong and incomplete. Only for 3 out of 4 items ordered and the items were wrong.”

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Posted 5 years ago

“Biggest waste of ten dollars i have spent. I was actually really excited to try this, i posted it online, told my mom about it then eventually i bought it. I drove to the post office, ripped open the package, then applied it how it says to on the box. That's when the disappointment set in. For one, it make me look like i smeared spaghetti sauce all over my lips. I followed the directions serval times, and it has maybe a small patch of sparkles.... i was really disappointed.”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews