US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank You for the Excellent Customer Service!”

Helpful Report

Posted 5 years ago

“Love the glitter flip liquid lips and I intend to venture out and try their other productsas well. I have high hopes and expectations.”

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Posted 5 years ago

“I had absolutely no issues with my orders, no damages and I received my packages very quickly.”

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Posted 5 years ago

“Great shipping & timing”

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Posted 5 years ago

“Love, love, love the flips!”

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Posted 5 years ago

“Love all the products!”

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Posted 5 years ago

“The shipping was fast. But when i opened the first one Scandal, there wasnt a applicator brush on the tip. The second one Valentine worked but it was super dry and started crackin about 5 minutes wearing it. Also it wasnt as pink as i hoped. I didnt open the other two because the return policy says they have to be unopened and not used. So that sucks too. Id use them for costume make up or a halloween party but not a date type of night. Glitter was all around my mouth lol”

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Posted 5 years ago

“Great colors and fast shipping 👍”

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Posted 5 years ago

“Love Glitter Flip! I've ordered it in 3 shades now. Might need a few more! Fast shipping.”

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Posted 5 years ago

“Never received my order. Customer service did respond which was nice but I’m still waiting to hear if I can have my products reshipped. I can’t give the products a rating because I never got them. I’m pretty bummed about the whole thing”

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Posted 5 years ago

“Love this powder!”

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Posted 5 years ago

“Did not like. Too dry. Didn’t sparkle.”

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Posted 5 years ago

“I love this product. Stays on all day and perfectly.. I would definately buy more Ciate London Products.. A++ also fast shipping”

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Posted 5 years ago

“I was very disappointed with the lipstick. The color didnt look like I thought I would. The product also felt old and very dry. The only reason I gave it 2 stars was because the glitter action was neat. I dont know if I was sold a old product or if they are all the dry but I am disappointed.”

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Posted 5 years ago

“The products themselves are darling but I made sure to click the gift wrap & message and I wasnt sent it. Very disappointed as the items are a birthday present.”

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Posted 5 years ago

“I have loved Ciate since I bought their nail polish's at Sephora years ago. The quality is great and they ship super quickly.”

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Posted 5 years ago

“I received the sitting face powder in my FabFit Box.! Its the best powder that I have used. I apply at the end before I finish with my eyebrows and it makes my makeup look flawless.”

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Posted 5 years ago

“The products are fantastic and I could not ask for better service receiving my products.”

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Posted 5 years ago

“I had an issue with a nail polish. I emailed customer service department. And I am now receiving a package to replace the polish. Very nice and friendly. Excellent customer service. Thank you”

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Posted 5 years ago

“Absolutely love wonderwand mascara!! Shipped quickly. I had debated on purchasing one or two, went with just one to 'check it out'. WW will now be my only mascara!”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews